The Tor Project issueshttps://gitlab.torproject.org/groups/tpo/-/issues2020-06-27T13:44:37Zhttps://gitlab.torproject.org/tpo/community/support/-/issues/34007White Across Browser2020-06-27T13:44:37ZTracWhite Across BrowserHello, I saw this bug first on a chat site then when I went to twitter and my email it happened there too.
When the browser is in a certain size there is a white bar at the bottom of the browser and at the top just under the address bar...Hello, I saw this bug first on a chat site then when I went to twitter and my email it happened there too.
When the browser is in a certain size there is a white bar at the bottom of the browser and at the top just under the address bar. If I drag the browser to reach from top to bottom it goes away and the site is normal. When this white bar is there I have trouble seeing the top and bottom of the website.
**Trac**:
**Username**: person130068GusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/33999I can't finish installing Tor - Using Windows10 OS2020-11-16T20:46:26ZTracI can't finish installing Tor - Using Windows10 OSI downloaded Tor browser on my new laptop, but when I try to open and install it I keep getting a window to download Microsoft Edge which I already have. How do I open my download and install it?
**Trac**:
**Username**: mfheffner58I downloaded Tor browser on my new laptop, but when I try to open and install it I keep getting a window to download Microsoft Edge which I already have. How do I open my download and install it?
**Trac**:
**Username**: mfheffner58GusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/33943bandwidth-shaping script link Path not found2021-09-02T18:37:51Zcypherpunksbandwidth-shaping script link Path not foundon page:
https://support.torproject.org/operators/bandwidth-shaping/
The link from last script, leads to nowhere.
https://gitweb.torproject.org/tor.git/tree/contrib/operator-tools/linux-tor-prio.sh
Path not foundon page:
https://support.torproject.org/operators/bandwidth-shaping/
The link from last script, leads to nowhere.
https://gitweb.torproject.org/tor.git/tree/contrib/operator-tools/linux-tor-prio.sh
Path not foundGusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/33942Node priority info2020-06-27T13:44:37ZcypherpunksNode priority infoIs it true, that TOR prioritizes high speed nodes over slow-ones? I could not find any info in FAQ on this.
And its not possible to see how much traffic goes thru prioritized nodes compared to overall network on TOR Metrics. How much % ...Is it true, that TOR prioritizes high speed nodes over slow-ones? I could not find any info in FAQ on this.
And its not possible to see how much traffic goes thru prioritized nodes compared to overall network on TOR Metrics. How much % of requests do they serve?
Im sorry if i spelled something wrong, english is not my main language.GusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/33885Tor Browser & VPN2020-06-27T13:44:37ZTracTor Browser & VPNHello, i would like to know your comments how to use Tor Browser together with VPN. As we know tha last Tor nod is always open, not secured. I have heard that to use Tor together with VPN (first Tor and then VPN) then the last non-crypte...Hello, i would like to know your comments how to use Tor Browser together with VPN. As we know tha last Tor nod is always open, not secured. I have heard that to use Tor together with VPN (first Tor and then VPN) then the last non-crypted Tor nod will be secured.
Also some VPN services they offer (like Windscribe) they offer Firefox add-on?
How to use Tor Browser with VPN? Will be last nod secured?
Can you let me know how about this, please?
Thank you.
**Trac**:
**Username**: onioxGusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/33875versão do windows2020-06-27T13:44:37ZTracversão do windowso tor não roda no windows 7 ?
**Trac**:
**Username**: lucianoo tor não roda no windows 7 ?
**Trac**:
**Username**: lucianoGusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/33154Correct Support documentation that incorrectly states there is currently no s...2021-09-01T18:17:52ZTracCorrect Support documentation that incorrectly states there is currently no supported method for setting Tor Browser as your default browser.Tor Support Portal [Can I set Tor Browser as my default browser? There is currently no supported method for setting Tor Browser as your default browser.](https://support.torproject.org/tbb/tbb-32/)
On macOS Catalina Ver...Tor Support Portal [Can I set Tor Browser as my default browser? There is currently no supported method for setting Tor Browser as your default browser.](https://support.torproject.org/tbb/tbb-32/)
On macOS Catalina Version 10.15.3, users of Tor Browser 9.0.4 can set Tor Browser as the default browser:
`Apple SSD (or Apple HDD) > Applications > System Preferences.app > General > Default web browser: Tor Browser.app`
After a macOS user sets Tor Browser as the default browser, the user can read the following confirmation in Tor Browser:
`Tor Browser > Preferences > General > Startup > Tor Browser is currently your default browser`
**Trac**:
**Username**: monmirehttps://gitlab.torproject.org/tpo/community/support/-/issues/33044Outreachy internship timeline2020-07-17T17:13:49ZTracOutreachy internship timelineI'm rearranging the timeline of my Outreachy internship, keeping tracking of what's been done so far and upcoming tasks.
**Month 1 (Dec 3 to Jan 3):**
- Resolved about 250 frontdesk tickets, not counting those marked as spam.
- https...I'm rearranging the timeline of my Outreachy internship, keeping tracking of what's been done so far and upcoming tasks.
**Month 1 (Dec 3 to Jan 3):**
- Resolved about 250 frontdesk tickets, not counting those marked as spam.
- https://github.com/torproject/lego/pull/13
- Opened a new ticket based on user feedback: https://trac.torproject.org/projects/tor/ticket/32853
- Wrote the December 2019 feedback report: https://lists.torproject.org/pipermail/tor-project/2020-January/002645.html
**Month 2 (Jan 4 to Feb 4):**
- Resolved about 30 new frontdesk tickets, not counting those marked as spam.
- Closed some old unassigned open frontdesk tickets.
- The frontdesk queue has been reduced from 320 to 40 tickets.
- Worked on the Tor Mobile manual: https://github.com/torproject/manual/pull/58
- Created new issue based on user feedback: https://dip.torproject.org/torproject/web/tpo/issues/56
**Trac**:
**Username**: PROTechThorhttps://gitlab.torproject.org/tpo/community/support/-/issues/32456Add a question about anti-virus reporting a virus in Tor Browser2020-06-27T13:44:38ZboklmAdd a question about anti-virus reporting a virus in Tor BrowserWith each new Tor Browser release, some users are complaining that Tor Browser is reported as a possible virus by their antivirus. It seems that some anti-virus are reporting any program that has not yet been seen by many of their users ...With each new Tor Browser release, some users are complaining that Tor Browser is reported as a possible virus by their antivirus. It seems that some anti-virus are reporting any program that has not yet been seen by many of their users as suspicious. Maybe also that some malwares include a copy of tor, leading some antivirus to claim that any program including a copy of tor is a malware.
I think we should add a question about this on support.tpo, to explain that those warnings can be ignored if Tor Browser has been downloaded from the official website.GusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/32400Cannot obtain GPG keys2020-06-27T13:44:38ZTracCannot obtain GPG keys% gpg2 --search 0x4E2C6E8793298290
gpg: data source: https://keys.openpgp.org:443
(1) 4096 bit RSA key 4E2C6E8793298290
Keys 1-1 of 1 for "0x4E2C6E8793298290". Enter number(s), N)ext, or Q)uit > 1
gpg: key 4E2C6E8793298290: new key b...% gpg2 --search 0x4E2C6E8793298290
gpg: data source: https://keys.openpgp.org:443
(1) 4096 bit RSA key 4E2C6E8793298290
Keys 1-1 of 1 for "0x4E2C6E8793298290". Enter number(s), N)ext, or Q)uit > 1
gpg: key 4E2C6E8793298290: new key but contains no user ID - skipped
gpg: Total number processed: 1
gpg: w/o user IDs: 1
If I try using the link
https://pgp.mit.edu/pks/lookup?search=0x4E2C6E8793298290&op=vindex&exact=on
I get a proxy error.
**Trac**:
**Username**: amgemsGusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/32114Tor and Tor Alpha on OS X Capitan2020-10-27T18:36:24ZTracTor and Tor Alpha on OS X CapitanIn Windows, Tor can be on a floppy drive, and installs in a separate folder.
On Macintosh, Tor goes in the Applications directory and writes data to user/Library and other places.
On Windows, I use both Tor and Tor Alpha.
On Macintosh...In Windows, Tor can be on a floppy drive, and installs in a separate folder.
On Macintosh, Tor goes in the Applications directory and writes data to user/Library and other places.
On Windows, I use both Tor and Tor Alpha.
On Macintosh, I was using Tor Standard, I installed Tor Alpha, and it broke Tor on my Mac. Now Tor Standard cannot comment on Disqus (it could before I installed Tor Alpha), and cannot connect to trac.torproject.ort (I am using Tor Alpha on Windows).
I deleted the Tor files in user/Library, re-installed Tor Standard, but it no longer runs. At first, I could not comment on Disqus, and now Tor on my copy of El Capitan stopped working, it seems to be blocked, and is blocked even with Obfs4 or Meek turned on.
I tried deleting Tor Alpha and re-installing Tor Standard, but it does not work.
Where does Tor write its files? How can I go back to Tor standard on the Mac?
**Trac**:
**Username**: mwolfeGusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/31741Tor2Web blocks access2020-06-27T13:44:38ZTracTor2Web blocks accessI looked everywhere on how to avoid Tor2Web; I use Tor; but the darned thing blocks access to the site I want to go to every time.
Is there a way to avoid Tor2Web?
**Trac**:
**Username**: TheCurveI looked everywhere on how to avoid Tor2Web; I use Tor; but the darned thing blocks access to the site I want to go to every time.
Is there a way to avoid Tor2Web?
**Trac**:
**Username**: TheCurveHiroHirohttps://gitlab.torproject.org/tpo/community/support/-/issues/31738issue with tor 8.5.42020-06-27T13:44:38ZTracissue with tor 8.5.4Following files in folder TorBrowser/PluggableTransports/twisted/python/test
fakepwd.py
fakeendpoint.py
see attached
**Trac**:
**Username**: torqqFollowing files in folder TorBrowser/PluggableTransports/twisted/python/test
fakepwd.py
fakeendpoint.py
see attached
**Trac**:
**Username**: torqqhttps://gitlab.torproject.org/tpo/community/support/-/issues/31704help2020-06-27T13:44:38ZTrachelpEvery time I open tor it wont open it says to restart tor when i do it never works when i press copy to clipboard 0 comes up even if its just to delete the orginal tor file i cant find it
**Trac**:
**Username**: kain3eEvery time I open tor it wont open it says to restart tor when i do it never works when i press copy to clipboard 0 comes up even if its just to delete the orginal tor file i cant find it
**Trac**:
**Username**: kain3eGusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/31681virus2020-06-27T13:44:38ZTracvirusLately when I open TOR My Malwarebytes reports site i blocked due to Trojan
**Trac**:
**Username**: billLately when I open TOR My Malwarebytes reports site i blocked due to Trojan
**Trac**:
**Username**: billGusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/31337Support portal - [DE] Translation error2020-06-27T13:44:38ZGusSupport portal - [DE] Translation errorhttps://support.torproject.org/de/misc/misc-3/
There is HTML inside the message, just some tag was not correct closedhttps://support.torproject.org/de/misc/misc-3/
There is HTML inside the message, just some tag was not correct closedemmapeelemmapeelhttps://gitlab.torproject.org/tpo/community/support/-/issues/31211Inaccurate and confusing Support doc can mislead macOS users into incorrectly...2020-06-27T13:44:39ZTracInaccurate and confusing Support doc can mislead macOS users into incorrectly using Tor Browser with two simultaneous instances of the Tor-Browser Data folder.Tor Browser 8.5.4 on macOS 10.14.5 Mojave.
`How do I uninstall Tor Browser?` https://support.torproject.org/tbb/tbb-28/
The following inaccurate and confusing language pertaining to macOS appears in the documentati...Tor Browser 8.5.4 on macOS 10.14.5 Mojave.
`How do I uninstall Tor Browser?` https://support.torproject.org/tbb/tbb-28/
The following inaccurate and confusing language pertaining to macOS appears in the documentation:
`Locate your Tor Browser folder or application. The default location on Windows is the Desktop; on macOS it is the Applications folder (on macOS, you have to move it into the Applications folder when you complete the installation process).`
The documentation inaccurately states, `on macOS it is in the Applications folder (on macOS, you have to move it into the Application folder when you complete the installation process).`
A user will be unable to find the Tor-Browser Data folder in `/Applications` because the Tor-Browser Data folder does not install in `/Applications`.
By default, the Tor-Browser Data folder installs in `~/Library/Application Support`.
And, by default, TorBrowser.app installs in `~/Applications`.
----
Duplicate the issue:
Per the inaccurate and confusing language pertaining to macOS in the documentation , a user moves the Tor-Browser Data folder to `/Applications`.
When the user quits and restarts Tor Browser, no Tor-Browser Data folder is present in its default location `~/Library/Application Support`; thus, Tor Browser.app installs a new instance of the Tor-Browser Data folder in `~/Library/Application Support`.
The computer now has two separate and simultaneous instances of the Tor-Browser Data folder.
One Tor-Browser Data folder is in `/Applications`, and the other Tor-Browser Data folder is in `~/Library/Application Support`.
----
To avoid the possibility of confusing or misleading users into mistaken attempts to use Tor Browser with two separate and simultaneous instances of the Tor-Browser Data folder, we should change the inaccurate and misleading language pertaining to macOS in the referenced documentation to reflect something like the following:
`On macOS, by default, your Tor-Browser Data folder installs in ~/Library/Application Support. On macOS, by default, your TorBrowser.app installs in /Applications. To uninstall Tor Browser, delete your Tor-Browser Data folder and delete your TorBrowser.app.`
**Trac**:
**Username**: monmireColin ChildsColin Childshttps://gitlab.torproject.org/tpo/community/support/-/issues/30515support portal: update confguration examples with current config2020-06-27T13:44:39Zemmapeelsupport portal: update confguration examples with current configthe examples of configuration found at:
https://support.torproject.org/#operators
need to be updated to the current default configuration for torrcthe examples of configuration found at:
https://support.torproject.org/#operators
need to be updated to the current default configuration for torrcwaywardwaywardhttps://gitlab.torproject.org/tpo/community/support/-/issues/30083support portal: replace duplicated support questions for symlinks2020-06-27T13:44:39Zemmapeelsupport portal: replace duplicated support questions for symlinksWhen we have duplicated texts they are hard to maintain.
we can have only one text file, and link in internally to make it appear in other cathegories.
This way it will be easier to update and maintain.When we have duplicated texts they are hard to maintain.
we can have only one text file, and link in internally to make it appear in other cathegories.
This way it will be easier to update and maintain.Colin ChildsColin Childshttps://gitlab.torproject.org/tpo/community/support/-/issues/29918add Trademark FAQ to the support portal2020-06-27T13:44:39Zemmapeeladd Trademark FAQ to the support portalhttps://2019.www.torproject.org/docs/trademark-faq has a lot of information and should be a section on the support portal.https://2019.www.torproject.org/docs/trademark-faq has a lot of information and should be a section on the support portal.Colin ChildsColin Childs