In the context of the project to support users in target country, project 146, this milestone will track all the work on researching and implementing accessibility, usability and support issues for Tor tools. The assumption is that increasing accessibility, usability, and support will lead to increased adoption and use of Tor tools in the target country. The following is the text in the Objective 1 of the project:

Most users in the country connect to the Tor network through a VPN-like mobile app called Orbot, developed by the Guardian Project, and Tor Browser, which is a Firefox-based web browser for desktop and mobile developed by the Tor Project. There are also additional apps such as the forthcoming Tor VPN for Android, OnionBrowser for iOS, and the recently released OnionShare file-sharing app for Android and iOS.

To achieve Objective 1, we must improve distribution, usability, and user support services and materials of Tor Browser and Tor-enabled mobile apps for users.

Activities to accomplish this milestone:

• O1.1, Localize websites, tutorials, promotional content, user support material, and documentation for Tor Browser and Tor mobile apps.
• O1.2, Create relevant promotional and distribution campaign for users in the country to use Tor tools.
• O1.3, Improve usability of Tor-enabled mobile apps for users in the country through usability research.
• O1.4, Provide live user support in Farsi.

Expected outputs:

• Farsi-language websites, tutorials, promotional content, user support material, and documentation
• Farsi-language user support channels, groups, and/or other distribution mechanisms Farsi-language outreach campaign material
• Published user personas for target region
• Documented feedback about Tor-enabled applications from users in target region
• Tor-enabled application usability improvements

Indicators:

• Number of USG-supported tools (desktop clients or mobile apps but not websites) developed or improved and released for public use. The target is 8.
• Number of beneficiaries of USG-supported tool. Number of new downloads per quarter for Orbot, TB for Android and Tor VPN. Target is 20% increase in target country.
• Number of active users of USG-supported tools. Count of number of average monthly unique active users of tools (desktop clients or mobile apps, not websites). Target is 25% increase in average monthly users from target country.
• Number of materials made accessible to enhance safe and secure communications and information use. Will set target at the beginning.
• Number of individuals provided with technical assistance and/or preventive measures to increase online security. Target is 100 per month.