Usability Research: Onions - Mumbai
Methodology: See Attachments Test: https://docs.google.com/document/d/17KQUGURJ7FwnaYana_0lDskKHgV1PFvnAI-NnitPgRI Where: Tor Meetup in Mumbai, India Participants: Six (6)
- Summary of demographics
- What users said
- The group consisted of 6 male users aged 20-50.
- Most users are technologists that have a good understanding of tools and how things work and hackers.
- The majority of users have not used Tor Browser before.
Q1 What do you think the onion means?
- Most of the users relate this onion with a secure connection
- Quote: “It’s a Money bag?”
Q2 Why do you think these icons are different?
- Most users said the 2nd onion (with a lock) indicates HTTPS indicating that they understand that a level of security exists.
Q3 What do you think this icon means?
- Most users say (confidently) that this icon means a security issue is present.
Q4 What do you think this icon means?
- The majority of users feel its insecure and say Tor is not connected to this web page. They could identify that a risk was implied with this icon.
- Quote: “Something completely wrong”
Q5 Order these icons from less secure to more secure
- Most users understand there are different levels of security and ordered the icons correctly although it took a few seconds for each user to respond.
This group is only represented by male users, therefore, responses may not accurately represent the Tor community in Mumbai. Users are familiar with the term HTTPS and have a good idea about what the different icons represent in terms of security.