help.tpo accounts is not clear enough

Quoting https://help.torproject.org/tsa/doc/accounts/:

Most of the time when people want access to a specific host, what they really want is getting added to a particular group

does "people" need to know how ldap works or how the different services/machines are configured to know which "group" they want to be added to? i suspect no

If you want to get added to some unix group, you will have to find an existing member of that group.

awesome explanation, what if a new group is needed?

They should then request on trac –

ok, the person in the group, not the person that "want" the "access".

ideally in a PGP signed message (as above in the new account creation section) – that you be added to their group.

it seems this means that the OpenPGP-signed messaged should be in the trac ticket, but gives confusion to whether it should be a email, and whether it should be PGP-signed.

And i could not find the component where to include this ticket.