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  • #33727

Closed (moved)
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Created Mar 25, 2020 by Philipp Winter@phw

Gmail marks emails from BridgeDB as spam

I noticed that Gmail now tosses emails from BridgeDB's autoresponder into its spam folder:

spam.cleaned.png, 100%

BridgeDB's instructions should mention that users should take a look into their spam folder if they didn't get a response. Ideally, we should find a way to prevent this from happening. I clicked the "Report not spam" button of every single BridgeDB email. I hope it will tell Gmail's classifier that this is a false positive.

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