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'''Mission:''' Figure out the usability issues of Tor Browser and document them.
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**Mission:** Figure out the usability issues of Tor Browser and document them.
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'''Location:''' UC Berkeley campus.
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**Location:** UC Berkeley campus.
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'''Dates:''' 30 Jan, 31 Jan, 1 Feb (Friday, Saturday, Sunday)
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**Dates:** 30 Jan, 31 Jan, 1 Feb (Friday, Saturday, Sunday)
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* 30 Jan: Meet in the evening to prepare for user study.
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* 31 Jan: Do user studies all day.
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... | ... | @@ -10,7 +10,7 @@ |
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The idea is to hold this ux sprint before [[org/meetings/2015WinterDevMeeting|winter dev meeting]], so the output can be discussed there.
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'''To-Do:'''
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**To-Do:**
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* ~~Reserve meeting rooms~~
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* ~~Prepare technical infrastructure for user tests (workstations, screen sharing, recording)~~
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... | ... | @@ -18,30 +18,30 @@ The idea is to hold this ux sprint before [[org/meetings/2015WinterDevMeeting|wi |
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* ~~Confirm attendees ([[#Who]])~~
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* ~~Send announcement to ML~~
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'''Who:''' [[#Who]]
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**Who:** [[#Who]]
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== Results ==
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## Results
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* blog post: [https://blog.torproject.org/blog/ux-sprint-2015-wrapup UX Sprint 2015 wrapup]
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* blog post: [UX Sprint 2015 wrapup](https://blog.torproject.org/blog/ux-sprint-2015-wrapup)
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* subtitled screen videos: https://people.torproject.org/~dcf/uxsprint2015/
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* [https://www.petsymposium.org/2015/hotpets.php HotPETs 2015] [https://petsymposium.org/2015/papers/fifield-tor-censorship-usability-hotpets2015.pdf paper] and [https://www.youtube.com/watch?v=_nZwVckPi1I&t=1344 video].
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* [HotPETs 2015](https://www.petsymposium.org/2015/hotpets.php) [paper](https://petsymposium.org/2015/papers/fifield-tor-censorship-usability-hotpets2015.pdf) and [video](https://www.youtube.com/watch?v=_nZwVckPi1I&t=1344).
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== Reading ==
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[https://petsymposium.org/2012/papers/hotpets12-1-usability.pdf Eliminating Stop-Points in the Installation and Use of Anonymity Systems: a Usability Evaluation of the Tor Browser Bundle]\\ Greg Norcie, Kelly Caine and Jean Camp. HotPETS 2012.
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## Reading
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[Eliminating Stop-Points in the Installation and Use of Anonymity Systems: a Usability Evaluation of the Tor Browser Bundle](https://petsymposium.org/2012/papers/hotpets12-1-usability.pdf)\\ Greg Norcie, Kelly Caine and Jean Camp. HotPETS 2012.
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[https://www.internetsociety.org/sites/default/files/04_1-paper.pdf Why Johnny Can’t Blow the Whistle: Identifying and Reducing Usability Issues in Anonymity Systems]\\ Greg Norcie, Jim Blythe, Kelly Caine, L Jean Camp. USEC 2014.
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[Why Johnny Can’t Blow the Whistle: Identifying and Reducing Usability Issues in Anonymity Systems](https://www.internetsociety.org/sites/default/files/04_1-paper.pdf)\\ Greg Norcie, Jim Blythe, Kelly Caine, L Jean Camp. USEC 2014.
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[https://iscproject.org/Tor_UX_Report_v1.1_05-06-13.pdf Tor User Experience Report: Recommendations on enhancing the user experience of the Tor Browser Bundle]\\ Jeff Mau, George Rosamond. ISC Project 2013.
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[Tor User Experience Report: Recommendations on enhancing the user experience of the Tor Browser Bundle](https://iscproject.org/Tor_UX_Report_v1.1_05-06-13.pdf)\\ Jeff Mau, George Rosamond. ISC Project 2013.
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[https://openitp.org/design-review/testing.html Discovering What Your Users Know]\\ Arne Renkema-Padmos. Includes sample [https://openitp.org/pdfs/Consent_Form.pdf consent form], [https://openitp.org/pdfs/Questions.pdf questions], and [https://openitp.org/pdfs/Researcher.pdf researcher script].
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[Discovering What Your Users Know](https://openitp.org/design-review/testing.html)\\ Arne Renkema-Padmos. Includes sample [consent form](https://openitp.org/pdfs/Consent_Form.pdf), [questions](https://openitp.org/pdfs/Questions.pdf), and [researcher script](https://openitp.org/pdfs/Researcher.pdf).
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[https://speakerdeck.com/secondmuse/a-needfinding-framework-for-internet-freedom A Needfinding Framework for Internet Freedom] | [https://speakerd.s3.amazonaws.com/presentations/0084734019a40132a3520660ceee534a/if_framework.pdf Direct link to PDF]\\ SecondMuse
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[A Needfinding Framework for Internet Freedom](https://speakerdeck.com/secondmuse/a-needfinding-framework-for-internet-freedom) | [Direct link to PDF](https://speakerd.s3.amazonaws.com/presentations/0084734019a40132a3520660ceee534a/if_framework.pdf)\\ SecondMuse
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[https://speakerdeck.com/secondmuse/understanding-internet-freedom-vietnams-digital-activists Understanding Internet Freedom: Vietnam's Digital Activists] | [https://speakerd.s3.amazonaws.com/presentations/50591e70cd910131bf303246330b6e3c/if_report_v3_final.pdf Direct link to PDF]\\ SecondMuse
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[Understanding Internet Freedom: Vietnam's Digital Activists](https://speakerdeck.com/secondmuse/understanding-internet-freedom-vietnams-digital-activists) | [Direct link to PDF](https://speakerd.s3.amazonaws.com/presentations/50591e70cd910131bf303246330b6e3c/if_report_v3_final.pdf)\\ SecondMuse
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[http://media.ccc.de/browse/congress/2014/31c3_-_6154_-_en_-_saal_1_-_201412272300_-_crypto_tales_from_the_trenches_-_nadia_heninger_-_julia_angwin_-_laura_poitras_-_jack_gillum.html#video Crypto Tales from the Trenches] (panel discussion of journalists on crypto tools)\\ Nadia Heninger, Julia Angwin, Laura Poitras and Jack Gillum. 31c3.
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[Crypto Tales from the Trenches](http://media.ccc.de/browse/congress/2014/31c3_-_6154_-_en_-_saal_1_-_201412272300_-_crypto_tales_from_the_trenches_-_nadia_heninger_-_julia_angwin_-_laura_poitras_-_jack_gillum.html#video) (panel discussion of journalists on crypto tools)\\ Nadia Heninger, Julia Angwin, Laura Poitras and Jack Gillum. 31c3.
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== Notes and ideas ==
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## Notes and ideas
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The first thing to do is to identify goals.
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* Find places where the current interface is hindering users?
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... | ... | @@ -77,31 +77,32 @@ It's important for those taking part in the meeting to feel comfortable. It is i |
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Simply Secure and SecondMuse offered to look over templates.
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Video on adding transcripts to videos:
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[http://media.ccc.de/browse/congress/2014/31c3_-_6554_-_en_-_saal_g_-_201412292200_-_automatically_subtitling_the_c3_-_timobaumann_-_arne_kohn.html#video Automatically Subtitling the C3: How speech processing helps the CCC subtitle project, and vice-versa]
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[ Automatically Subtitling the C3: How speech processing helps the CCC subtitle project, and vice-versa](http://media.ccc.de/browse/congress/2014/31c3_-_6554_-_en_-_saal_g_-_201412292200_-_automatically_subtitling_the_c3_-_timobaumann_-_arne_kohn.html#video)
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== Who ==
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## Who
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Ideally, we'd like to have at least one active person from each of the help-desk, Pearl Crescent and TorBrowser teams, plus whoever is interested in usability issues. If you'd like to join us, please add your name in the following table:
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|| Person || Attending || Lodging || Arriving || Departing || Team ||
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|| mrphs || Y || -- || 29 Jan || 2 Feb || GetTor ||
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|| saint || Y || -- || -- || -- || Satori ||
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|| David F. || Y || Y || local || local || Freelance ||
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|| Linda L. || Y || -- || -- || -- || Berkeley ||
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|| Kathy B. || N || -- || -- || -- || TB (Pearl Crescent) ||
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|| Colin C. || M || -- || -- || -- || Support / Translation ||
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|| Arthur E. || Y || -- || -- || -- || TB ||
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|| Arlo || M || -- || -- || -- || TM ||
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|| SpencerOne || N || -- || -- || -- || Freedom ||
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|| Kate K || M || -- || -- || -- || ||
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== Tickets ==
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| Person | Attending | Lodging | Arriving | Departing | Team |
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|----------|-----------|-----------|------------|-------------|--------|
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| mrphs | Y | -- | 29 Jan | 2 Feb | GetTor |
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| saint | Y | -- | -- | -- | Satori |
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| David F. | Y | Y | local | local | Freelance |
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| Linda L. | Y | -- | -- | -- | Berkeley |
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| Kathy B. | N | -- | -- | -- | TB (Pearl Crescent) |
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| Colin C. | M | -- | -- | -- | Support / Translation |
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| Arthur E. | Y | -- | -- | -- | TB |
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| Arlo | M | -- | -- | -- | TM |
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| SpencerOne | N | -- | -- | -- | Freedom |
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| Kate K | M | -- | -- | -- | |
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## Tickets
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Tickets created as a result of the sprint ([[/tags/uxsprint2015|#uxsprint2015]] tag):
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[[TicketQuery(keywords=~uxsprint2015,format=table,cold=id|summary|keywords|owner|component)]]
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Tickets with the "tbb-helpdesk-frequent" tag: [[TicketQuery(status=!closed&keywords=~tbb-helpdesk-frequent,format=table,col=id|summary|keywords|owner|component)]]
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== Whiteboard photos ==
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## Whiteboard photos
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* [[attachment:uxsprint-2015-whiteboard-1.jpg|Agenda and list o' tasks]]
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* [[attachment:uxsprint-2015-whiteboard-2.jpg|More tasks and questions]] |
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\ No newline at end of file |
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* [uxsprint-2015-whiteboard-1.jpg|Agenda and list o' tasks](None/uxsprint-2015-whiteboard-1.jpg|Agenda and list o' tasks)
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* [uxsprint-2015-whiteboard-2.jpg|More tasks and questions](None/uxsprint-2015-whiteboard-2.jpg|More tasks and questions) |
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\ No newline at end of file |