## Guidelines to be a User Research for Tor

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User researchers are primarily interested in people and their problems. They are good listeners, they take notes, analyze and report problems to be solved by other teams. User researchers are curious about people and their needs. They want to know what is keeping out users from using Tor products that protects their privacy and safety online, and what Tor can to change it.
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small boxes
## Respect privacy
At Tor, we collect only necessary data to improve our services, we don't collect invasive data about user behaviors - we test our softwares, not people.

## Be a good listener and open-minded
Listening is a skill to build bridges. In Tor, we want people to build bridges, not walls - and we believe this is not just for our services, but as well for our communities. Get in here to read some suggestions about being a better listener and make a great research experience. <link>

## Learn
When we are in a Tor training, we listen to the stories people tell us about their context, about the laws of the Internet and the difficulties they are going through. This is how we learn how we can help and create new mechanisms to facilitate access to information through Tor products. When we listen, we do research, we learn.

## Describe
We don't collect names or contact details of interview participants.

You'd love to read about your experiences during the training, product testing, and interviews. There are a few ways to do this:

* Scenario: describe the process of the test you ran. Read [this text]() to understand a little more about it.
* Demographics: While we are not interested in specific characteristics of our audience, or binary characteristcs, it is important for us to know the total reach of your Tor training. You should take [this material]() with you on the day of your research, distribute it among participants, and answer their questions about how to fill it in, if they have any.
* Interview Process: Thank the participant for their willingness to participate in this process and explain that we are testing the product, not them. The interview should not last longer than 20 minutes, you can record if you wish, but you can also take notes on the printed material you will carry with you (or on your computer). Thank the participant again and end the interview.
Send us the result - you don't have to write a report, we can do this data analysis with the material you collected.

## Report
small text about our report platforms

## Additional links

* Our news: https://blog.torproject.org/strength-numbers-usable-tools-dont-need-be-invasive
* Active listening