Tor Browser Error Message 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) on "New Identity" on Windows
since approx. 2 weeks, my torbrowser gives the following error message (also see attachment),
"Torbutton: Unexpected error on new identity: [Exception ... "Component returned failure code: 0x80520015 (NS_ERROR_FILE_ACCESS_DENIED) [nslPrefService.savePrefFile}" nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: !chrome://torbutton/content/torbutton.js :: torbutton_do_new_identity :: line 1202" data: no]"
when I click "New Identity". After restarting, the Browser is then completely reset every time. Seems to be a problem of writing to harddisk (occured never before). I checked my write permissions for the whole tor folder, seems o.k. to me. Any idea what else might cause this behaviour?
thank you very much in advance,
Username: Lara Sond