Cannot connect to Tor

When I click on Tor browser I get a message that says:

"Tor unexpectedly exited. This might be dues to a bug in Tor itself, another program on your system or faulty hardware. If the problem persists, please send a copy of your Tor log to the support team" (who I can't locate)

When I try to "copy Tor log to Clipboard" it says "Copy complete. 0 Tor log messages are ready....."

Trac:
Username: giloveve