FAQ page (esp connection troubleshoooting) should be available offline in TB
Tor has been once again blocked as of few hours ago in Iran. And as per usual my DMs and Email have been flooded with questions from censored users not knowing how to get back on the network. This means people still don't know they can use a bridge, or that there are default bridges provided, or that they can perform bridge discovery inside the Tor Browser.
One of the things I've always admired Tails for, is that all of their documentation is available offline inside Tails. We used to do a similar thing. In the old days, there was a short Tor Browser manual. A one page simple html that was served when someone would request TB via GetTor.
I think it wont hurt to load an offline HTML page in case connection fails, and users are confused on what to do next. In my experience, most users don't even know that there are other ways to connect to the Tor network when the direct connection fails.
Additionally, we should consider a scenario that I haven't seen covered by any of the help documents I've read so far and that is when a user has already been connecting to the Tor network directly, but after some time it fails and now they need a bridge.
I'm not sure which component would be the right one for this, considering it involves censorship circumvention, tor browser and tor support. Feel free to move it to the right bucket.