Tor log should be accessible while Tor Browser is starting up

Sometimes users write to the Help Desk saying that their Tor Browsers do not manage to start. Since it does not start and stops in the initial loading "Tor Status" screen displaying "Connecting to the Tor Network", users are unable to grab a log to send to the Help Desk.

Trac:
Username: Envite

added bootstrap in Legacy / Trac component::applications/tor launcher in Legacy / Trac log in Legacy / Trac owner::brade in Legacy / Trac parent::9516 in Legacy / Trac priority::medium in Legacy / Trac reporter::Envite in Legacy / Trac severity::major in Legacy / Trac status::new in Legacy / Trac type::enhancement in Legacy / Trac ux-team in Legacy / Trac labels

Trac:
Summary: Tor Browser needs to provide users with complete log before starting to Tor log should be accessible while Tor Browser is starting up
Component: Tor bundles/installation to Tor Launcher
Owner: erinn to brade
Milestone: TorBrowserBundle 2.3.x-stable to N/A

I agree that there should be a way to access the log from the progress dialog. It would be nice if legacy/trac#10059 (moved) was also fixed but this bug will focus on providing access.

Trac:
Cc: N/A to mcs

Just saw another instance of a user running into this issue on #tor. This can be an obstacle to providing good support. Also confirmed on Tor Browser 7.5a4 on Linux -- the button "clicks" (shows the I've-been-clicked feedback) but nothing gets copied unless I first hit "cancel" in the progress window.

Trac:
Sponsor: N/A to N/A
Cc: mcs to mcs, catalyst
Reviewer: N/A to N/A
Severity: N/A to Blocker
Keywords: log deleted, log ux-team bootstrap added

Trac:
Severity: Blocker to Major

Sorry, should have commented that I don't remember setting Severity to Blocker but I didn't know what it was before so I set it to Major instead.

This seems like a special case of legacy/trac#9516 (moved), or at least it is highly related.

Trac:
Parent: N/A to legacy/trac#9516 (moved)

moved from legacy/trac#12672 (moved)

added Feature UX labels and removed 1 deleted label

removed 1 deleted label

unassigned @brade

added Icebox label

launch script allows you to spit out torbuton/tor-launcher output to console already, or you can go view the log in about:preferences#tor now that we no longer use the legacy launcher

closed