Support issueshttps://gitlab.torproject.org/tpo/community/support/-/issues2021-10-07T22:30:14Zhttps://gitlab.torproject.org/tpo/community/support/-/issues/40001Review and suggest improvements on communitydocs.accessnow.org2021-10-07T22:30:14ZGusReview and suggest improvements on communitydocs.accessnow.orgNow that Access Now published their support templates, we should review and suggest changes (if any) about Tor.
https://communitydocs.accessnow.org/
This issue is being tracked in Access Now Helpline's Gitlab: https://gitlab.com/Access...Now that Access Now published their support templates, we should review and suggest changes (if any) about Tor.
https://communitydocs.accessnow.org/
This issue is being tracked in Access Now Helpline's Gitlab: https://gitlab.com/AccessNowHelpline/community-documentation/-/issues/2GusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/33942Node priority info2020-06-27T13:44:37ZcypherpunksNode priority infoIs it true, that TOR prioritizes high speed nodes over slow-ones? I could not find any info in FAQ on this.
And its not possible to see how much traffic goes thru prioritized nodes compared to overall network on TOR Metrics. How much % ...Is it true, that TOR prioritizes high speed nodes over slow-ones? I could not find any info in FAQ on this.
And its not possible to see how much traffic goes thru prioritized nodes compared to overall network on TOR Metrics. How much % of requests do they serve?
Im sorry if i spelled something wrong, english is not my main language.GusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/33044Outreachy internship timeline2020-07-17T17:13:49ZTracOutreachy internship timelineI'm rearranging the timeline of my Outreachy internship, keeping tracking of what's been done so far and upcoming tasks.
**Month 1 (Dec 3 to Jan 3):**
- Resolved about 250 frontdesk tickets, not counting those marked as spam.
- https...I'm rearranging the timeline of my Outreachy internship, keeping tracking of what's been done so far and upcoming tasks.
**Month 1 (Dec 3 to Jan 3):**
- Resolved about 250 frontdesk tickets, not counting those marked as spam.
- https://github.com/torproject/lego/pull/13
- Opened a new ticket based on user feedback: https://trac.torproject.org/projects/tor/ticket/32853
- Wrote the December 2019 feedback report: https://lists.torproject.org/pipermail/tor-project/2020-January/002645.html
**Month 2 (Jan 4 to Feb 4):**
- Resolved about 30 new frontdesk tickets, not counting those marked as spam.
- Closed some old unassigned open frontdesk tickets.
- The frontdesk queue has been reduced from 320 to 40 tickets.
- Worked on the Tor Mobile manual: https://github.com/torproject/manual/pull/58
- Created new issue based on user feedback: https://dip.torproject.org/torproject/web/tpo/issues/56
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**Username**: PROTechThorhttps://gitlab.torproject.org/tpo/community/support/-/issues/29117I need help.. all I know is I accidentally changed the socks on the brower th...2020-06-27T13:44:40ZTracI need help.. all I know is I accidentally changed the socks on the brower thinking it was another browser & since then I've been screwed.1/18/19, 04:43:59.669 [WARN] You specified a public address '107.181.174.75:55667' for SocksPort. Other people on the Internet might find your computer and use it as an open proxy. Please don't allow this unless you have a good reason.
...1/18/19, 04:43:59.669 [WARN] You specified a public address '107.181.174.75:55667' for SocksPort. Other people on the Internet might find your computer and use it as an open proxy. Please don't allow this unless you have a good reason.
1/18/19, 04:43:59.669 [NOTICE] DisableNetwork is set. Tor will not make or accept non-control network connections. Shutting down all existing connections.
1/18/19, 04:44:53.655 [WARN] You specified a public address '107.181.174.75:55667' for SocksPort. Other people on the Internet might find your computer and use it as an open proxy. Please don't allow this unless you have a good reason.
1/18/19, 04:44:53.655 [NOTICE] DisableNetwork is set. Tor will not make or accept non-control network connections. Shutting down all existing connections.
1/18/19, 04:45:00.145 [WARN] You specified a public address '107.181.174.75:55667' for SocksPort. Other people on the Internet might find your computer and use it as an open proxy. Please don't allow this unless you have a good reason.
1/18/19, 04:45:00.145 [NOTICE] DisableNetwork is set. Tor will not make or accept non-control network connections. Shutting down all existing connections.
1/18/19, 04:45:10.631 [WARN] You specified a public address '107.181.174.75:55667' for SocksPort. Other people on the Internet might find your computer and use it as an open proxy. Please don't allow this unless you have a good reason.
1/18/19, 04:45:10.631 [NOTICE] DisableNetwork is set. Tor will not make or accept non-control network connections. Shutting down all existing connections.
1/18/19, 04:45:10.631 [WARN] You specified a public address '107.181.174.75:55667' for SocksPort. Other people on the Internet might find your computer and use it as an open proxy. Please don't allow this unless you have a good reason.
1/18/19, 04:45:10.631 [NOTICE] DisableNetwork is set. Tor will not make or accept non-control network connections. Shutting down all existing connections.
1/18/19, 04:45:10.631 [WARN] You specified a public address '107.181.174.75:55667' for SocksPort. Other people on the Internet might find your computer and use it as an open proxy. Please don't allow this unless you have a good reason.
1/18/19, 04:45:10.631 [NOTICE] DisableNetwork is set. Tor will not make or accept non-control network connections. Shutting down all existing connections.
1/18/19, 04:45:10.631 [WARN] You specified a public address '107.181.174.75:55667' for SocksPort. Other people on the Internet might find your computer and use it as an open proxy. Please don't allow this unless you have a good reason.
1/18/19, 04:45:10.631 [NOTICE] Opening Socks listener on 107.181.174.75:55667
1/18/19, 04:45:10.631 [WARN] Could not bind to 107.181.174.75:55667: Can't assign requested address
1/18/19, 04:45:10.631 [WARN] Controller gave us config lines that didn't validate: Failed to bind one of the listener ports.
**Trac**:
**Username**: micc2xColin ChildsColin Childshttps://gitlab.torproject.org/tpo/community/support/-/issues/29039Security of host device and OS using Tor in Virtual Monitor2020-06-27T13:44:40ZTracSecurity of host device and OS using Tor in Virtual MonitorI use the Tor browser in a Virtual Monitor with a Linux Unbuntu OS. Is there any chance my host device, Firefox browser, or Windows 10 OS can be compromised?
**Trac**:
**Username**: JPyronI use the Tor browser in a Virtual Monitor with a Linux Unbuntu OS. Is there any chance my host device, Firefox browser, or Windows 10 OS can be compromised?
**Trac**:
**Username**: JPyronhttps://gitlab.torproject.org/tpo/community/support/-/issues/28526Document how NGOs can run private obfs4 bridges, and get some doing it2020-09-03T17:26:34ZRoger DingledineDocument how NGOs can run private obfs4 bridges, and get some doing itOne of our eventual goals is to get bridgedb back on its feet, and using bridge distribution strategies that China can't defeat, but in the mean time we should document one approach that should still work: setting up your Tor Browser wit...One of our eventual goals is to get bridgedb back on its feet, and using bridge distribution strategies that China can't defeat, but in the mean time we should document one approach that should still work: setting up your Tor Browser with a private (not publicized) tor bridge.
In particular, we know many NGOs that would be happy to run unpublished obfs4 bridges for their people, and give them private bridge addresses when they visit China.
There are several steps to following through with this idea.
Round one (minimum viable approach):
(1) Document for NGOs how to easily run a few private obfs4 bridges. I've seen some guides floating around but nothing both simple and obviously official.
(2) Document for NGOs how they should get these bridge addresses to their users, and how the users should add them to Tor Browser. On Android it seems that Orbot hooks the "bridge://" url, so sending bridge addresses via signal, email, etc should work: the user clicks on the bridge address, which launches Orbot which adds that bridge to its configuration. Having docs for actual users, with screenshots and stuff, would be the clear next step. On desktop the interface choices are messier: see legacy/trac#28015.
(3) Walk a few NGOs through the process from beginning to end, so we can confirm for ourselves that it works as intended, and so we can have a more direct connection to actual users to get feedback on all angles of the user experience.
Round two (once we like round one):
(4) Document for NGOs how to run a series of obfs4 bridges. This could start with one bridge address per computer, but the longer term answer is to have a single Tor client binding to many bridge addresses, maybe with help from the ISP to point these many bridge addresses to that Tor.
(5) Understand if private bridges actually work in China. Apparently Lantern uses obfs4 and they don't get blocked by DPI, so that's a good start, but I've also heard stories of DPI-based throttling. In step 3 above we'll get some anecdotal answers, but here we should design and deploy some recurring experiments from computers inside China that assess (a) connectivity, (b) whether it can bootstrap, and (c) throughput, through a private bridge.
(6) We should invent and document some best practices for where NGOs ought to run their bridges, and how many bridges they need per user. At the extreme bad end of the spectrum, they would run one bridge and give it to all of the people attending a given training -- and in that case, apart from the obvious "what if one of the users is bad and gets the address blocked" worry, discovering some of the users could lead to discovering other related users. At the other end of the spectrum is one bridge (on its own separate ISP) per user. What are some acceptable solutions in between?Sponsor 30 - Objective 2.4GusGushttps://gitlab.torproject.org/tpo/community/support/-/issues/25413Concept: Secure Mail Server / Mail Network2020-06-27T13:44:44ZTracConcept: Secure Mail Server / Mail NetworkI am totally new to Tor and apologise if this is the wrong place for my post.
Would 2 or more Tor nodes / relays, each hosting a mail server and a web mail client be able to exchange email messages and users able to access their mail bo...I am totally new to Tor and apologise if this is the wrong place for my post.
Would 2 or more Tor nodes / relays, each hosting a mail server and a web mail client be able to exchange email messages and users able to access their mail box using a Tor browser? That is, can a private, secure mail system be setup by simply adding Tor transport to conventional mail servers?
**Trac**:
**Username**: bkapurColin ChildsColin Childshttps://gitlab.torproject.org/tpo/community/support/-/issues/24721[Discussion] Everyone using same Windows/Linux Computer name and Username nor...2020-06-27T13:44:44Zcypherpunks[Discussion] Everyone using same Windows/Linux Computer name and Username normalization to reduce identifiable vectorThere are many evil software where developer collect PC info while sending information such as crash report to developer's server.
If Tor project define windows computername to X, and username to Y
and many people followed it, the ident...There are many evil software where developer collect PC info while sending information such as crash report to developer's server.
If Tor project define windows computername to X, and username to Y
and many people followed it, the identifiable vector will be reduced.
I suggest;
Computername: PC
Username: user
What's your opinion?Colin ChildsColin Childshttps://gitlab.torproject.org/tpo/community/support/-/issues/24565User queries and issues2020-06-27T13:44:44ZTracUser queries and issuesThis ticket contains user queries and issues, observed and collected from various channels, updated regularly.
----
## Installation queries:
----
## Errors / Bugs:
**General:**
| **Error message ** | **Error Description** |
|-------...This ticket contains user queries and issues, observed and collected from various channels, updated regularly.
----
## Installation queries:
----
## Errors / Bugs:
**General:**
| **Error message ** | **Error Description** |
|---------------------|------------------------|
| 500 Internal Server Error | On certain sites, using TOR, users get this message. |
| -- | Users running test tor network settings report that it says "connecting" for hours. |
| captcha saying too much automated query | Users are sometimes blocked by websites |
| -- | Tor Browser 7.0.10 : No Script is on the right of the screen |
### Linux users:
| ** Error message ** | ** Error Description** |
|---------------------|------------------------|
| 502 Bad Gateway
nginx/1.10.3 || While browsing to a new site, the page shows error instead. ||
### Windows users:
Windows users seem to be facing the maximum number of issues.
| **Version** | ** Error message ** | ** Error Description** |
|-------------|---------------------|------------------------|
| Win 8, 64 bit | -- | Browser is crashing on window to choose the download location after pressing Save file. On the event logs, crashes are related to ntdll.dll and mozglue.dll |
| Win 10, 64 bit | Message of insufficient permissions. | Tor Browser 7.5a8 will not run on Win10 x 64 after the last "Fall update". |
| Win 10, 64 bit | Tor Browser does not have permission to access the profile. Please adjust your file system permissions and try again. | When users start the program, they receive this error message |
| Win 10 | -- | After turning off Trusteer, Windows 10 Firewall, and Defender Virus protection, Tor will still not launch. |
| Win 8 | Establishing a tor circuit failed (connection refused - 185.129.62.62:9001) | users trying to run tor for the first time after downloading on Win 8 are facing this error. |
### Mac users:
| **Version** | ** Error message ** | ** Error Description** |
|-------------|---------------------|------------------------|
| Win 8, 64 bit | -- | Browser is crashing on window to choose the download location after pressing Save file. On the event logs, crashes are related to ntdll.dll and mozglue.dll |
----
## Video streaming:
* Many users report issues with certain video streaming sites. The video player box opens, but videos don't stream.
* Users face issues with enabling Flash player.
* Users face problems with accessing country restricted videos on youtube. When users use the ExitNodes and set the country, the browser and other sites like DNS leak test can see the new ip, but youtube still says the video is not available.
----
## Privacy related doubts/issues:
* Some users report trust issues with Tor following Mozilla and updating to Firefox 57.
* Some users wonder if there is any way to set the identity to non random to avoid getting blocked from certain places.
* A lot of users have concerns about Google knowing that they are using Tor, and that Google captchas may give away their IPs.
----
## User demands and suggestions:
* Tor Browser update to the Firefox 57 Quantum baseline
* Tor Browser for iPhones.
* level 3 content sandboxing in FF 57 patched to work with Linux Tor Browser
**Trac**:
**Username**: PariColin ChildsColin Childshttps://gitlab.torproject.org/tpo/community/support/-/issues/20833Using a VPN with Tor2020-06-27T13:44:47ZTracUsing a VPN with TorHello Tor Team!
I happen to be a mod on reddit.com/r/deepweb
Our community and also other Tor related communities on reddit are going crazy with recommending VPNs to be used with Tor. I would love some "officials" to refute/confirm a f...Hello Tor Team!
I happen to be a mod on reddit.com/r/deepweb
Our community and also other Tor related communities on reddit are going crazy with recommending VPNs to be used with Tor. I would love some "officials" to refute/confirm a few things so i can point to here in future.
* Do you recommend using a VPN? (any good reasons?)
* Do you think a VPN would ad additional anonymity/security in opposite to just using bridges to hide their Tor usage from the ISP?
* Do you agree that it would be possible for a VPN provider to redirect traffic to a own entry node that will then log the actual tor activity?
Many thanks in advance.
**Trac**:
**Username**: DepressedExplorerColin ChildsColin Childs