TPA-RFC-26: LimeSurvey upgrade

Our current LimeSurvey instance at https://survey.torproject.org is to be migrated to LimeSurvey 5.

TPA-RFC-26 was published and outlines the steps that should be taken by TPA and survey authors in this context.

Questions and comments may be posted in this issue for discussion.

changed due date to July 30, 2022

changed milestone to %Debian 11 bullseye upgrade

added RFC User Feedback labels

assigned to @lavamind

i made some edits in wiki-replica!30 (merged), otherwise LGTM.

Thanks!

mentioned in issue #40810 (closed)

marked this issue as related to #40810 (closed)

added Next label

added Doing label and removed Next label

changed the description

Hi! The UX Team wish to kindly request that the following surveys be migrated in their totality (i.e. the full survey, including both question structure and responses):

ID	Title	URL
664393	Understanding your use of Tor and VPNs	https://survey.torproject.org/index.php/admin/survey/sa/view/surveyid/664393
789981	Interview with The Tor Project	https://survey.torproject.org/index.php/admin/survey/sa/view/surveyid/789981

In addition, we have two further surveys that are currently active, and which we're not sure whether we can close in time for the July 22nd or August 1st deadlines. These are:

ID	Title	URL
436839	Training Participants Survey	https://survey.torproject.org/index.php/admin/survey/sa/view/surveyid/436839
755942	East Africa Training Report	https://survey.torproject.org/index.php/admin/survey/sa/view/surveyid/755942

This is due to the fact that they've been created to collect feedback on digital security trainings that partners are conducting, and although these were originally scheduled to be finished ahead of the LimeSurvey upgrade it's looking increasingly like that may no longer be the case.

So, @nah will update this thread as soon as we know when the trainings will be completed. If we need more time, would it be possible to extend the life of the old LimeSurvey instance temporarily until the trainings are complete and their feedback's been collected?

Once closed, these will need migrated in their totality too.

Lastly, if you want to take the opportunity to clear all surveys and start fresh (which I would be in full favor of), these are the structure-only surveys we'd like to migrate over to the new instance:

ID	Title	URL
217469	Tor Browser User Survey	https://survey.torproject.org/index.php/admin/survey/sa/view/surveyid/217469
491436	Snowflake client user survey	https://survey.torproject.org/index.php/admin/survey/sa/view/surveyid/491436
786927	Test the Tor Forum Structure	https://survey.torproject.org/index.php/admin/survey/sa/view/surveyid/786927
539641	Give us your feedback about our trainings!	https://survey.torproject.org/index.php/admin/survey/sa/view/surveyid/539641
138924	Card sorting test	https://survey.torproject.org/index.php/admin/survey/sa/view/surveyid/138924
415725	Participate in Tor User Research	https://survey.torproject.org/index.php/admin/survey/sa/view/surveyid/415725

Everything else that the UX Team "owns" can be deleted entirely as far as we're concerned. Thank you!

Thanks for the feedback @duncan!

We can certainly consider extending the lifetime of the current server, within reason: eg. hopefully not more than a few weeks.

That's great, thanks @lavamind! We'll do our best to work around the upgrade otherwise.

@duncan I've created an account for you on the new instance, you should have gotten an email with a password reset link. Once you've finished creating the new account, you should be able to review the surveys that have been imported so far!

@lavamind can you create an account for me too, please? I already need to work on other (new) surveys

@nah All done! Let me know if the permissions are right.

Thanks @lavamind!

There are some surveys the comms team needs to preserve. I don't have time to look in LimeSurvey right now to give you the exact names, but I will by the end of my day, Pacific.

@smith Would it be possible to have a look this week?

Sorry, I've been on vacation. I will look now.

...

-- Al Smith (they/them) Fundraising Director The Tor Project https://www.torproject.org | http://2gzyxa5ihm7nsggfxnu52rck2vv4rvmdlkiu3zzui5du4xyclen53wid.onion/

On 7/12/22 10:44 AM, Jérôme Charaoui (@lavamind) wrote:

GitLab

Jérôme Charaoui https://gitlab.torproject.org/lavamind commented on a discussion #40808 (comment 2820749):

@smith https://gitlab.torproject.org/smith Would it be possible to have a look this week?

— Reply to this email directly or view it on GitLab #40808 (comment 2820749). You're receiving this email because you have been mentioned on gitlab.torproject.org. If you'd like to receive fewer emails, you can unsubscribe https://gitlab.torproject.org/-/sent_notifications/REDACTED/unsubscribe from this thread or adjust your notification settings.

These surveys should be preserved and migrated (answers, structure)

• Tell Us Your Tor Story (ID 771942)
• Tell Us How Tor Has Helped You (ID 665366)

Because steph is no longer on the team, you can make me the owner, I suppose!

I've created an account for you @al, and transferred those surveys.

Please login to https://survey-new.torproject.org/ and let me know how things look.

i was able to lo in and do a very quick look. all seems good to me!

...

-- Al Smith (they/them) Fundraising Director The Tor Project https://www.torproject.org | http://2gzyxa5ihm7nsggfxnu52rck2vv4rvmdlkiu3zzui5du4xyclen53wid.onion/

On 7/19/22 8:18 AM, Jérôme Charaoui (@lavamind) wrote:

GitLab

Jérôme Charaoui https://gitlab.torproject.org/lavamind commented on a discussion #40808 (comment 2822151):

I've created an account for you @al https://gitlab.torproject.org/al, and transferred those surveys.

Please login to https://survey-new.torproject.org/ and let me know how things look.

— Reply to this email directly or view it on GitLab #40808 (comment 2822151). You're receiving this email because of your account on gitlab.torproject.org. If you'd like to receive fewer emails, you can unsubscribe https://gitlab.torproject.org/-/sent_notifications/REDACTED/unsubscribe from this thread or adjust your notification settings.

The new LimeSurvey 5.x instance is now installed on survey-01.torproject.org. Next week I'll set up the user accounts and start moving over the inactive surveys.

i did a single survey on survey.tpo, it seems like, and i'd like to see it migrated in full, if possible:

https://survey.torproject.org/index.php/admin/survey/sa/view/surveyid/771333

i have made a lsa dump locally in case something happens and the survey disappears. i don't believe there is any hostile content in there, the distribution of that survey was pretty restricted (tor-internal), so i think it should be safe to migrate.

I created an account for you and migrated the survey as requested.

i think this proposal should be marked as "standard" now

Done.

mentioned in commit wiki-replica@b3e4b447

One thing I've done in this instance to try and leverage User groups in LimeSurvey to help manage survey administration and streamline the various access permissions.

I'm not entirely certain that I've set it up the correct way, so do let me know if there are things that seem missing or you don't have access to.

@duncan So after having transferred a few surveys, I think it should be possible to transfer the currently active surveys related to trainings, to the new instance. That way we wouldn't have to delay the retirement of the old server, and the surveys would remain available, minus a short transition period where the survey.torproject.org address is adjusted to point to the new server.

Have you had the chance to check out the other surveys we transferred, do they look like they're in shape?

Hi @lavamind! I had a look at the surveys and they look good, thank you. We still have 3 more trainings to happen - and they will likely happen until the end of this month - it is difficult to predict the exact date and time they will happen because the conditions to the training can change quickly. But, if they do happen in the next week or so, it wouldn't delay the retirement of the old server, right? Is it ok to wait until then? Just to be safe. Thank you!

Hey @nah! Thanks for getting back to me. If the trainings all happen within the next two weeks then that works for me! Just let me know if any of the dates slip to later next month, so I can plan appropriately.

@lavamind [update] We're only missing one response right now, but the person had a death in the family, so they are going to take an additional week - we will be able to close it by the end of next week. Is that alright? If not, I can also move to ask them to send their feedback by email. Thank you.

@nah I'd leave it up to you because I don't know how much extra work it would be to produce and process that feedback via email versus via LimeSurvey? I would just mention that I'm off on 2 weeks of vacation after August 12 so it might only leave me a very small amount of time to get this done before I'm away.

@lavamind I've downloaded responses of these surveys (that are active):

• https://survey.torproject.org/index.php/755942?lang=en
• https://survey.torproject.org/index.php/436839?lang=en

And asked the one person that didn't report yet to email me their report in case that the survey is unreachable, so you can proceed with the migration. Thank you for your patience!

@nah Thanks for the follow-up! I'll go ahead and migrate these two surveys fully to the new instance.

added Needs Review label and removed Doing label

added Next label and removed Needs Review label

changed due date to August 08, 2022

mentioned in commit wiki-replica@ed434300

I've revamped the wiki service page a little bit here, we new instructions on how to upgrade the new instance.

An upgrade was done today, from 5.3.22+220628 to 5.3.28+220727.

mentioned in commit wiki-replica@79c7b290

Our new LimeSurvey instance is now live at survey.torproject.org!

added Doing label

Hey everyone, so this is the final call to review your surveys on the new instance which is now at https://survey.torproject.org

I will leave this ticket open for a day: unless someone shouts in here to say something is awry, I'll begin the retirement procedure of the old server on Wednesday.

I've checked the last two active surveys and they are good! Thank you, @lavamind.

removed Next label

added Needs Review label and removed Doing label

All done here, thanks everyone!

closed

mentioned in issue #40857 (closed)

marked this issue as related to #40857 (closed)

added Survey label