RT: Articles have extra header
I created a new class for the tor-brands queue, and then I created a new article in that class, but when I go to include that article in a response, it adds this at the top:
#279: Issue still unresolved
----------------------------
Text area:
---------
Hello.
Thank you for....
Everything before the Hello shouldn't be there, and I can't seem to figure out how to make that go away. There is a custom field called "Text area", but I seem to only be able to disable that globally. If I disable it, then the contents of the article aren't included.
Thanks for any ideas!