doc/accounts.md

@@ -88,8 +88,7 @@ actually belongs to the person that they want to have access.
 
 The user's OpenPGP key should be available from the public keyserver network.
 
-The sponsor will create a ticket in [trac](https://trac.torproject.org/projects/tor/newticket)
-in the `Tor Sysadmin Team` component:
+The sponsor will [create a ticket in GitLab](https://gitlab.torproject.org/tpo/tpa/team/-/issues/new):
 
  * The ticket should include a short rationale as to why the account is
    required,
@@ -160,7 +159,7 @@ To know which group has access to an specific host, FIXME.
 
 To get added to some unix group, it has to be requested by a member of
 that group.
-This member has to create a new ticket ticket in https://trac.torproject.org,
+This member has to [create a new ticket in GitLab](https://gitlab.torproject.org/tpo/tpa/team/-/issues/new),
 OpenPGP-signed (as above in the new account creation section),
 requesting who to add to the group.
 
@@ -277,9 +276,7 @@ previous section.
 
 If you are planning on migrating to a new OpenPGP key and you also want to
 change your key in LDAP, or if you just want to update the copy of your key
-we have on file, you need to create a ticket in
-[trac](https://trac.torproject.org/projects/tor/newticket) in the
-`Tor Sysadmin Team` component:
+we have on file, you need to [create a new ticket in GitLab](https://gitlab.torproject.org/tpo/tpa/team/-/issues/new):
 
  * The ticket should include your username, your old OpenPGP fingerprint
    and your new OpenPGP fingerprint (if you're changing keys).
@@ -290,9 +287,7 @@ we have on file, you need to create a ticket in
 
 If you already revoked or lost your old OpenPGP key and you migrated to a
 new one before updating LDAP, you need to find a sponsor to create a
-ticket for you. The sponsor should create a ticket in
-[trac](https://trac.torproject.org/projects/tor/newticket) in the
-`Tor Sysadmin Team` component:
+ticket for you. The sponsor should [create a new ticket in GitLab](https://gitlab.torproject.org/tpo/tpa/team/-/issues/new):
 
  * The ticket should include your username, your old OpenPGP fingerprint
    and your new OpenPGP fingerprint.