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suggest sending us message-ids when debugging mail problems authored by anarcat's avatar anarcat
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doc/reporting-email-problems.md
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...@@ -17,6 +17,10 @@ you include at least the following information in your report: ...@@ -17,6 +17,10 @@ you include at least the following information in your report:
email provider, `riseup.net`) email provider, `riseup.net`)
5. what error did you get (e.g. a bounce, message not delivered) 5. what error did you get (e.g. a bounce, message not delivered)
Ideally, if you can, provide us with the `Message-ID` header, if you
know what that is and can find it. Otherwise, don't worry about it and
provide us with the above details.
If you do get a bounced message, do include the entire bounce, with If you do get a bounced message, do include the entire bounce, with
headers. The simplest way to do so is forward it as an attachment or headers. The simplest way to do so is forward it as an attachment or
"view source" and copy-paste it somewhere safe (like "view source" and copy-paste it somewhere safe (like
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