howto/conference.md

@@ -12,7 +12,66 @@ considered out of scope here.
 
 [[_TOC_]]
 
-<!-- template's tutorial, how-to and Reference sections to be added later -->
+<!-- TODO add tutorial and how-to sections from template -->
+
+# Reference
+
+## Installation
+
+TPI is currently using [Big Blue Button](https://bigbluebutton.org/) hosted by [meet.coop](https://meet.coop/)
+at <https://tor.meet.coop/> for regular meetings.
+
+## SLA
+
+N/A. Meet.coop has a [disclaimer](https://www.meet.coop/disclaimer/) that serves as a terms of service.
+
+## Design
+
+N/A.
+
+## Issues
+
+There is no issue tracker specifically for this project, [File][] or
+[search][] for issues in the [team issue tracker][search].
+
+ [File]: https://gitlab.torproject.org/tpo/tpa/team/-/issues/new
+ [search]: https://gitlab.torproject.org/tpo/tpa/team/-/issues
+
+Be warned that TPA does not manage this service and therefore is not
+in a position to fix most issues related with this service. Big Blue
+Button's [issue tracker is on GitHub](https://github.com/bigbluebutton/bigbluebutton/issues) and meet.coop has a
+[forum](https://forum.meet.coop/).
+
+### Known issues
+
+Those are the issues with Big Blue Button we are aware of:
+
+ * mute button makes a sound when pressed
+ * breakout rooms do not re-enable audio in main room when completed
+ * has no global remote keyboard control (e.g. Mumble has a way to set
+   a global keyboard shortcut that works regardless of the application
+   in focus, for example to mute/unmute while doing a demo)
+
+## Monitoring and testing
+
+TPA does not monitor this instance.
+
+## Logs and metrics
+
+N/A. Meet.coop has a [privacy policy](https://www.meet.coop/privacy/).
+
+## Backups
+
+N/A.
+
+## Other documentation
+
+ * [Meet.coop](https://www.meet.coop/):
+   * [source code](https://git.coop/meet)
+   * [forum](https://forum.meet.coop/)
+ * [Big Blue Button](https://bigbluebutton.org/):
+   * [source code](https://github.com/bigbluebutton/bigbluebutton/)
+   * [issue tracker](https://github.com/bigbluebutton/bigbluebutton/issues)
 
 # Discussion