roadmap/2021.md

@@ -23,10 +23,11 @@ attention. In general, the over-arching goals are therefore:
 
 ## Must have
 
- * [ ] email delivery improvements:
+ * [ ] ~~email delivery improvements~~: generally postponed to 2022,
+       and needs better architecture. some work was still done.
    * [x] handle bounces in CiviCRM ([issue 33037](https://gitlab.torproject.org/tpo/tpa/team/-/issues/33037))
    * [ ] systematically followup on and respond to abuse complaints (https://gitlab.torproject.org/tpo/tpa/team/-/issues/40168)
-   * [ ] diagnose and resolve delivery issues (e.g. [Yahoo](https://gitlab.torproject.org/tpo/tpa/team/-/issues/34134),
+   * [x] diagnose ~~and resolve~~ delivery issues (e.g. [Yahoo](https://gitlab.torproject.org/tpo/tpa/team/-/issues/34134),
          [state.gov](https://gitlab.torproject.org/tpo/tpa/team/-/issues/40202), [Gmail](https://gitlab.torproject.org/tpo/tpa/team/-/issues/40170), [Gmail again](https://gitlab.torproject.org/tpo/tpa/team/-/issues/40149))
    * [ ] provide reliable delivery for users ("my email ends up in
          spam!"), possibly by following newer standards like SPF,
@@ -47,20 +48,21 @@ attention. In general, the over-arching goals are therefore:
    * [ ] fpcentral ([issue 40009](https://gitlab.torproject.org/tpo/tpa/team/-/issues/40009))
  * [ ] scale GitLab with ongoing and surely expanding usage
    * [ ] possibly split in multiple server
-   * [ ] throw more hardware at it?
+   * [x] throw more hardware at it: resized VM twice
    * [ ] monitoring?
  * [ ] provide reliable and simple continuous integration services
    * [ ] retire Jenkins (https://gitlab.torproject.org/tpo/tpa/team/-/issues/40218)
    * [ ] replace with GitLab CI, with Windows, Mac and Linux runners
+   * [ ] deployed more runners, some with very specific docker configurations
  * [ ] [fix the blog formatting and comment moderation](https://gitlab.torproject.org/tpo/web/blog-trac/-/issues/33115), possible solutions:
    * [ ] migrate to a static website and Discourse  https://gitlab.torproject.org/tpo/tpa/team/-/issues/40183 https://gitlab.torproject.org/tpo/tpa/team/-/issues/40297
  * [ ] improve communications and monitoring:
    * [x] document "downtimes of 1 hour or longer", in a status page [issue
      40138](https://gitlab.torproject.org/tpo/tpa/team/-/issues/40138)
-   * [ ] reduce alert fatigue in Nagios
-   * [ ] publicize debugging tools (Grafana, user-level logging in systemd
+   * [ ] ~~reduce alert fatigue in Nagios~~ Nagios is going to require a redesign in 2022, even if just for upgrading it, because it is a breaking upgrade. maybe rebuild a new server with puppet or consider replacing with Prometheus + alert manager
+   * [x] publicize debugging tools (Grafana, user-level logging in systemd
      services)
-   * [ ] encourage communication and ticket creation
+   * [x] encourage communication and ticket creation
    * [ ] move root@ and tpa "noise" to RT ([ticket 31242]( https://gitlab.torproject.org/tpo/tpa/team/-/issues/31242)), make a real
      mailing list for admins so that gaba and non-tech can join
  * [ ] be realistic: