service/forum: add playbook for failed emails dashboard error authored by Jérôme Charaoui's avatar Jérôme Charaoui
......@@ -198,6 +198,21 @@ able to see those failures in:
<https://forum.torproject.org/sidekiq/retries>
### Dashboard warns about failed email jobs
From time to time the Discourse dashboard will show a message like this:
> There are 859 email jobs that failed. Check your app.yml and ensure that the
> mail server settings are correct. See the failed jobs in Sidekiq.
In the Sidekiq logs, all the failed job error messages contain
`Recipient address rejected: Domain not found `.
This is caused by some user's email domain going dark, but Discourse keeps
trying to send them the daily email digest. See the [Mass-disable email
digests](#mass-disable-email-digests) section for instructions how to disable
the automatic email digests for these users.
### Upgrade failure
When upgrading using the web interface, it's possible for the process to fail
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