I kept seeing issues in those, and it seemed like a low-hanging fruit
thing to do while listening to the all hands. :)

service/lists.md

@@ -232,9 +232,9 @@ modify the list settings on creation.
 Below are instructions for handling a request for redaction of
 personally-identifying information (PII) from the mail archive.
 
-The first step is to ensure that the request is lawful and that the requestor
+The first step is to ensure that the request is lawful and that the requester
 is the true "owner" of the PII involved in the request. For an email address,
-send an email containing with a random string to the requestor to prove that they
+send an email containing with a random string to the requester to prove that they
 control the email address.
 
 Secondly, the redaction request must be precise and not overly broad. For