service/status.md

@@ -34,7 +34,13 @@ The content can also be built in the `public/` directory with, simply:
 
 ## Modifying the site
 
-Issues are in `content/issues`. TODO: Expand.
+Issues are in `content/issues/`. You can copy an existing issue and use
+it as a template. The [upstream guide on how to create issues](https://github.com/cstate/cstate/wiki/Usage#creating-incidents-method-1) is
+fairly thorough and should be followed.
+
+In general, keep in mind that the `date` field is when the issue
+*started*, not when you posted the issue, see [this feature
+request](https://github.com/cstate/cstate/issues/168) asking for an explicit "update" field.
 
 ## Uploading site to the static mirror system