Usability Research: Onions - Uganda
Methodology: See Attachments Test: https://docs.google.com/document/d/17KQUGURJ7FwnaYana_0lDskKHgV1PFvnAI-NnitPgRI Where: Tor Training in Kampala, Uganda Participants: Four (4)
- Summary of demographics
- What users said
- The group consisted of 4 male users aged 20-50.
- Most of the people described themselves as day to day technology users who have not used Tor before.
Q0 Can you recognize the padlock? What do you think it means?
- For most, this is not a difficult question and they related the padlock to a secure website.
- Quote: “This website is safe, you can trust it”.
Q1 What do you think the onion means?
- Most users said it is a logo for Tor browser and feel that it is a secure site.
- The positive/trust feeling described in the methodology seems to be received by the users.
Q2 Why do you think these icons are different?
- Most users seemed confused about this question but eager to give an answer anyway. It is unclear though where they see a difference or whether one is implied by the question
Q3 What do you think this icon means?
- Most of the users are less confidence now than the other questions. They are unsure about what the icon means
Q4 What do you think this icon means?
- Most of the users are aware that there is risk implied with this icon.
Q5 Order these icons from less secure to more secure
Data summary pending...
The user group is unique because of their limited knowledge and usage of Tor Browser and Tor products, However, their responses shed light on the implications of using icons with a similar shape and color scheme. We found that users cannot correctly identify what each icon means; why and how they are different other than by color. This group represents a sample of the community who could benefit greatly from using Tor Browser but are limited by the knowledge of its tools/products.