Identifying the requirements of the four torproject.org portals

= Objective =

Write user stories for all four portals to define the content requirements for each page.

= Definition =

• A user story describes the type of user, what they want and why. A user story helps to create a simplified description of a requirement. It is a description of a software feature from an end-user perspective.

Methodology

Talk with stakeholders of each portal, write user stories.

This is a brainstormed list of all the potential users that would visit Tor. We're picking user persons from this set and targeting them in specific portals.

• Casual visitor: a person who wants to know a bit about Tor (i.e. Tor Browser users/sponsors).
• Curious outsider: a person who is affected by Tor users (i.e. website operators, police).
• Journalist: a person who wants to write about Tor (i.e. internet freedom activist).
• Researcher: a person who has a lot of technical skills and knowledge (i.e. academics).
• Relay operator: a person who runs Tor relays and bridges.
• Tor developer: a person who works on Tor (i.e. devs on the network team).
• Tor authority: a person who runs a core part of Tor network infrastructure (i.e. directory authority/BridgeDB operators).
• Funder: a person that gives Tor money.

= Results =

torproject.org

• Audience: first-time Tor users, people curious about Tor, press
• Purpose: host critical first-user information and redirect people to the appropriate portals

dev.torproject.org

• Audience: TPI devs, contract/volunteer devs, people who want to volunteer
• Purpose: sync all the high-level information about work being done on Tor

support.torproject.org

• Audience: first-time Tor users, relay operators, Tor users with issues
• Purpose: help install Tor Browser, resolve common questions, troubleshoot common errors

outreach.torproject.org

• Audience: Tor trainers, Tor speakers, Tor-evangelists on the ground
• Purpose: give people excited about Tor what they need to energize more people about Tor