Open
Milestone
improve mail services
As part of the OKR 2022 Q1/Q2 plan, we have set the following key results in this objective:
- David doesn't complain about "mail getting into spam" anymore (e.g. team#30608 (closed), team#34134, tpo/tpa/team#40170, team#40149 (closed))
- RT is not full of spam (team#40425 (closed))
- we can deliver and receive mail from state.gov (team#40202 (closed))
In general a good first step here might be to make a plan (team#40363 (closed)).
Unstarted Issues (open and unassigned)
6
- TPA team · Reduce risk that critical (communication) services are down at the same time
- TPA team · figure out some ways to handle phishing / scam attempts
- TPA team · provide instructions that work without IMAP or provide an IMAP server
- TPA team · establish policy for email services
- TPA team · track and respond to email spam complaints systematically
- TPA team · make a DMARC plugin so we don't have to manually fix new mailman3 mailing lists
Ongoing Issues (open and assigned)
7
- TPA team · email deliverability monitoring
- TPA team · make a survey on mail services
- TPA team · enable local delivery for nodes using the MTA as relayhost
- TPA team · forbes.com refusing mails from torproject.org, DKIM Sender Invalid - envelope rejected
- TPA team · TPA-RFC-45: long term mail architecture plans
- TPA team · Email submission service allows any From
- TPA team · yahoo hates tor-announce mails: "User is receiving mail too quickly"
Completed Issues (closed)
28
- TPA team · submit-01 sends mails over and over and over if it doesn't like the ssl cert
- TPA team · New provider requirements for deliverability
- TPA team · Eugeni greylisting own our services
- TPA team · Deploy SPF, DKIM, and DMARC records for all of torproject.org
- TPA team · DKIM signature on all mail hosts
- TPA team · DKIM, DMARC, and (hard) SPF records on CiviCRM servers
- TPA team · consider disabling sender verification
- TPA team · deploy postfix-based incoming DKIM verification on polyanthum
- TPA team · improve the spam filter on the RT frontdesk
- TPA team · TPA-RFC-15: plan regarding mail standards (DKIM,SPF, DMARC)
- TPA team · Have a SMTP out only server
- TPA team · Sending mail to travel@torproject.org does not forward to gmail
- TPA team · trouble delivering email role forwards to gmail
- TPA team · Front desk:"Ticket failed DMARC verification, moved to spam queue."
- TPA team · DKIM signatures on eugeni and submission
- TPA team · TPA-RFC-44: Email emergency recovery
- TPA team · check SPF/DKIM/DMARC records on incoming mail
- TPA team · State Dept not getting our emails
- TPA team · TPA-RFC-31: outsource email services
- TPA team · User reporting "gmail couldn't verify whether it accually came from torproject.org" message
- TPA team · Gmail rejects mail from submission.tpo as spam from time to time
- TPA team · Undelivered Mail Returned to Sender to gmail accounts from @torproject.org
- TPA team · Add SPF and/or DKIM and/or others for lists.torproject.org
- TPA team · can't send email to state.gov
- TPA team · google bouncing mails from @torproject.org
- TPA team · merge ud-ldap with upstream
- TPA team · ida.org can't mail torproject.org ("Connection reset by peer")
- Gitlab · Wrong domain of GitLab's mail server certificate
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