lack of web forums
The tor project lacks web forums. this is an easy way to interact with users. talking to someone on the phone was great, but not wasting time and being able to read a forum would be helpful.
here are some websites that offer hosted forums:
- http://getsatisfaction.com/
- http://www.zendesk.com/
- https://www.zoho.com/support/
- http://www.freeforums.org/
- http://www.zetaboards.com/
Or there are many free packages available to host your own forums. if hosting your own, please provide a hidden service as well.