|
|
= User Research Program =
|
|
|
# User Research Program
|
|
|
|
|
|
In 2017, the Tor Project launched our user testing program, a project from our User Experience (UX) team in collaboration with our Community team, in which we combine online security training with user testing and feedback collection from some of Tor’s most at-risk users in the [https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Projects/GlobalSouth Global South]. Based on feedback from the user research program, we implement fixes to these identified user problems.
|
|
|
In 2017, the Tor Project launched our user testing program, a project from our User Experience (UX) team in collaboration with our Community team, in which we combine online security training with user testing and feedback collection from some of Tor’s most at-risk users in the [Global South](https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Projects/GlobalSouth). Based on feedback from the user research program, we implement fixes to these identified user problems.
|
|
|
|
|
|
We refuse to collect any type of invasive data that can expose our users in-risk. Our approach to usability is built on respecting and safeguarding the privacy of our users. We test our hypotheses and make observations in the safest way possible; in most cases, we do this work in-person with our users, not by collecting data about their behavior.
|
|
|
|
|
|
Are you part of a community that takes care about privacy and anti-censorship? Are you interested in helping us? Join our ux-team list.
|
|
|
|
|
|
'''Articles'''
|
|
|
**Articles**
|
|
|
* https://blog.torproject.org/strength-numbers-usable-tools-dont-need-be-invasive
|
|
|
* https://blog.torproject.org/tor-tails-ux-identifying-user-needs-cryptorave-2018
|
|
|
|
|
|
|
|
|
== UX Research 2019 ==
|
|
|
## UX Research 2019
|
|
|
|
|
|
* Survey: Tor Users Demographics - Tor Browser
|
|
|
|
|
|
'''Q1'''
|
|
|
**Q1**
|
|
|
|
|
|
* Usability Testing: Onboarding
|
|
|
* Usability Testing: Security Settings
|
|
|
|
|
|
'''Q2'''
|
|
|
**Q2**
|
|
|
|
|
|
* Usability Testing: TBA
|
|
|
* Survey: support.torproject.org
|
|
|
|
|
|
'''Q3'''
|
|
|
**Q3**
|
|
|
|
|
|
* Usability Testing: New Identity
|
|
|
* Usability Testing: Warnings and Notifications
|
|
|
|
|
|
|
|
|
== UX Research 2018 ==
|
|
|
## UX Research 2018
|
|
|
|
|
|
* Survey: '''Tor Users Demographics - Tor Browser'''
|
|
|
||Questions || https://survey.torproject.org/index.php/436418 ||
|
|
|
||Results || [https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/results-survey436418.csv .csv] ||
|
|
|
* Survey: **Tor Users Demographics - Tor Browser**
|
|
|
|Questions | https://survey.torproject.org/index.php/436418 |
|
|
|
|----------|------------------------------------------------|
|
|
|
|Results | [.csv](https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/results-survey436418.csv) |
|
|
|
|
|
|
* Usability Testing: '''Tor Launcher'''
|
|
|
||Methodology || [https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20Tor%20Launcher%20Methodology.pdf .pdf] ||
|
|
|
||Test || [https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20Tor%20Launcher%Test.pdf .pdf] ||
|
|
|
||Locations || Mumbai(IN) ||
|
|
|
* Usability Testing: **Tor Launcher**
|
|
|
|Methodology | [.pdf](https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20Tor%20Launcher%20Methodology.pdf) |
|
|
|
|------------|--------------------------------------------------------------------------------------------------------------------------------------------------|
|
|
|
|Test | [.pdf](https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20Tor%20Launcher%Test.pdf) |
|
|
|
|Locations | Mumbai(IN) |
|
|
|
|
|
|
|
|
|
* Usability Testing: '''Onion Security Indicator'''
|
|
|
||Methodology || [https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20.onion%20states%20icons%20Methodology.pdf .pdf] ||
|
|
|
||Test || [https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20.onion%20states%20Test.pdf .pdf] ||
|
|
|
||Locations || Mumbai(IN), Kampala(UG), Valencia(ES), Mombasa(KE) ||
|
|
|
* Usability Testing: **Onion Security Indicator**
|
|
|
|Methodology | [.pdf](https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20.onion%20states%20icons%20Methodology.pdf) |
|
|
|
|------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------|
|
|
|
|Test | [.pdf](https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20.onion%20states%20Test.pdf) |
|
|
|
|Locations | Mumbai(IN), Kampala(UG), Valencia(ES), Mombasa(KE) |
|
|
|
|
|
|
|
|
|
* Usability Testing: '''Circuit Display'''
|
|
|
||Methodology || [https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20circuit%20display%20Methodology.pdf .pdf] ||
|
|
|
||Test || [https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20circuit%20display%20Test.pdf .pdf] ||
|
|
|
||Locations || Kampala(UG), Nairobi(KE), Mombasa(KE) ||
|
|
|
* Usability Testing: **Circuit Display**
|
|
|
|Methodology | [.pdf](https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20circuit%20display%20Methodology.pdf) |
|
|
|
|------------|-----------------------------------------------------------------------------------------------------------------------------------------------------|
|
|
|
|Test | [.pdf](https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/User%20testing%20circuit%20display%20Test.pdf) |
|
|
|
|Locations | Kampala(UG), Nairobi(KE), Mombasa(KE) |
|
|
|
|
|
|
|
|
|
* Activity: '''User Needs Discovery'''
|
|
|
||Methodology || [https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/00_user_needs_discovery.pdf .pdf] ||
|
|
|
||Locations || Bogotá(CL), Cali(CL), Valle del Cauca(CL), Kampala(UG), Hoima(UG), Nairobi(KE)|| |
|
|
\ No newline at end of file |
|
|
* Activity: **User Needs Discovery**
|
|
|
|Methodology | [.pdf](https://trac.torproject.org/projects/tor/attachment/wiki/org/teams/UxTeam/UserResearch/00_user_needs_discovery.pdf) |
|
|
|
|------------|----------------------------------------------------------------------------------------------------------------------------|
|
|
|
|Locations | Bogotá(CL), Cali(CL), Valle del Cauca(CL), Kampala(UG), Hoima(UG), Nairobi(KE)| |
|
|
\ No newline at end of file |