New email address for support requests, please update GetTor

The Tor support system is up and running (legacy/trac#4068 (closed)), so we should update the GetTor help text. The new email address for support requests is help@rt.torproject.org (or help-fa@torproject.org for emails in Farsi).

added component::applications/gettor in Legacy / Trac owner::kaner in Legacy / Trac priority::medium in Legacy / Trac resolution::fixed in Legacy / Trac status::closed in Legacy / Trac type::task in Legacy / Trac labels

What's the status on this? I'd like to move Tor support out of my inbox and into RT.

Trac:
Type: enhancement to task
Status: new to assigned
Owner: N/A to kaner

Added help@rt.torproject.org as the new help email address. Leaving this open until I've figured out the best way to change help@ to help-fa@ when Farsi is requested.

Why not have GetTor list help@rt for English requests, and help-fa@rt for Farsi requests (as in, list both email addresses in the automatic reply)? I could also manually move Farsi requests from the help queue into the help-fa queue, but that's a bit more work.

Replying to kaner:

Added help@rt.torproject.org as the new help email address. Leaving this open until I've figured out the best way to change help@ to help-fa@ when Farsi is requested.

As said in legacy/trac#4395 (moved); we're going to scrap help-fa and just point the world at help for now.

GetTor help text has been updated with help@rt.tpo, so I'm marking this as fixed.

Trac:
Status: assigned to closed
Resolution: N/A to fixed

closed

moved from legacy/trac#4396 (moved)

added Task label and removed 1 deleted label

removed 1 deleted label