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Closed Some users are choosing an adjacent country for circumvention settings
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  • Some users are choosing an adjacent country for circumvention settings

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  • Closed Issue created by donuts

    During usability testing of Connection Assist conducted in tpo/ux/research#52 (closed) & tpo/ux/research#78 (closed), several participants decided to choose a different country to the one they were located in after reaching this screen:

    Each of these participants opted to choose a country adjacent to theirs instead – for example, a participant located in Brazil selected Bolivia. OnionShare reported the same behavior when testing their implementation of circumvention settings, whereby a participant in Mexico selected the United States instead. This suggests the behavior is not a quirk of Tor Browser's UX, but a deeper issue.

    Participants seem to be selecting an adjacent country in the hope that the Internet is not blocked there, and/or are mistaking the location settings selector for a list of VPN-style server locations.

    The same behavior wasn't observed on the initial Connection Assist screen due to the presence of the "Automatic" option, which users favored instead of selecting a location manually.

    Edited by donuts

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