# Possible severity levels: down, disrupted, notice
severity:down
affected:
-ExoneraTor
section:issue
---
We are currently investigating an unusually high and sustained load on the ExoneraTor service, causing most queries to time out. Details and more context can be found in our [Gitlab bug tracker](https://gitlab.torproject.org/tpo/tpa/team/-/issues/41507) Sorry for the inconvenience.