establish policy for email services
we've had a few examples recently where I questioned support requests about email aliases, for example #40395 (closed), #40391 (closed), and especially #40378 (closed) vs #40348 (closed).
in general, the broad question here is, for email services when should we use one of those services:
- mailman
- forwards (ie.
tor-puppet.git/modules/postfix/files/virtual
) - schleuder
- RT
- Discourse
- CiviCRM
- GitLab
In other words, there's a lot of stuff that can receive and forward email. When should we use which?