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Roll call: who's there and emergencies

anarcat, gaba, hiro

  • hiro will be doing security reboots for DSA-483

Dashboard review

We reviewed the dashboard to prioritise the work in February.

anarcat is doing triage for the next two weeks, as now indicated in the IRC channel topic.

Communications discussion

We wanted to touch base on how we organise and communicate, but didn't have time to do so. Postponed to next meeting.

Reminder:

Next meeting

March 2nd, 2021, same time

Metrics of the month

  • hosts in Puppet: 83, LDAP: 86, Prometheus exporters: 135
  • number of Apache servers monitored: 27, hits per second: 182
  • number of Nginx servers: 2, hits per second: 3, hit ratio: 0.83
  • number of self-hosted nameservers: 6, mail servers: 12
  • pending upgrades: 11, reboots: 71
  • average load: 0.41, memory available: 1.94 TiB/2.67 TiB, running processes: 520
  • bytes sent: 281.62 MB/s, received: 163.47 MB/s
  • GitLab tickets: 130 tickets including...
    • open: 0
    • icebox: 96
    • backlog: 18
    • next: 10
    • doing: 7
    • (closed: 2182)

I've been collecting those dashboard metrics for a while, and while I don't have pretty graphs to show you yet, I do have this fancy table:

date open icebox backlog next doing closed
2020-07-01 125 0 26 13 7 2075
2020-11-18 1 84 32 5 4 2119
2020-12-02 0 92 20 9 8 2130
2021-01-19 0 91 20 12 10 2165
2021-02-02 0 96 18 10 7 2182

Some observations:

  • the "Icebox" keeps piling up
  • we are closing tens and tens of tickets (about 20-30 a month)
  • we are getting better at keeping Backlog/Next/Doing small
  • triage is working: the "Open" queue is generally empty after the meeting

As usual, some of those stats are available in the main Grafana dashboard. Head to https://grafana.torproject.org/, change the time period to 30 days, and wait a while for results to render.