another helpdesk software

howto/rt.md

@@ -470,3 +470,4 @@ We could also [add a CAPTCHA](https://metacpan.org/pod/RT::Extension::Captcha) a
    [GitLab integration](https://zammad.com/en/product/features/gitlab-integration) UPDATE: note that the community team has
    been experimenting with an external Zammad instance (not managed by
    TPA), see [tpo/tpa/team#40578](https://gitlab.torproject.org/tpo/tpa/team/-/issues/40578) for details.
+ * [Freescout](https://github.com/freescout-helpdesk/freescout)