fix table of contents to follow policy

tsa/policy/tpa-rfc-2-support.mdwn

@@ -3,8 +3,14 @@
 Summary: we define three different support levels for services that the sysamins
 support
 
+[[!toc levels=2]]
+
 # Background
 
+# Proposal
+
+## Support levels
+
 We consider there are three "support levels" for problems that come up
 with services:
 
@@ -33,10 +39,7 @@ latter becomes EOL. We do *not* support Debian LTS. It is the
 responsability of service admins to upgrade their services to keep up
 with the Debian release schedule.
 
-# Support levels
-
-Code red
---------
+### Code red
 
 A "code red" is a critical condition that requires immediate
 action. It's what we consider an "emergency". Our SLA for those is
@@ -66,8 +69,7 @@ So, for example, those are *not* code reds for TPA:
  * encrypted mailing lists failures
  * gitolite refuses connexions
 
-Code yellow
------------
+### Code yellow
 
 A "[code yellow](https://devops.com/code-yellow-when-operations-isnt-perfect/)" is a situation where we are overwhelmed but there
 isn't exactly an immediate emergency to deal with. A good introduction
@@ -90,8 +92,7 @@ Examples of a code yellow include:
  * upgrade metrics.tpo to buster in the hope of fixing broken graphs
    ([ticket 32998](https://bugs.torproject.org/32998))
 
-Routine
--------
+### Routine
 
 Routine tasks are normal requests that are not an emergency and can be
 processed as part of the normal workflow.
@@ -106,7 +107,7 @@ Example of routine tasks include:
  * security upgrades
  * server reboots
 
-# How and when should the sysadmin team adopt a service
+## How and when should the sysadmin team adopt a service
 
 Over the years we have operated with a "soft" distinction between sysadmins and
 services admins as defined in: ​https://help.torproject.org/tsa/doc/admins/
@@ -132,3 +133,14 @@ When a service is adopted by the sysadmin team, the sysadmins will make an estim
 of costs and resources required to maintain the service over time.
 There needs to be some commitment by individuals Tor project contributors and also
 by the project that the service will receive funding to keep it working.
+
+# Deadline
+
+TBD.
+
+# Status
+
+This proposal is currently in the `draft` state.
+
+# References
+