Supplement quantitative VPN research with qualitative interviews
We've already received an overwhelming response for the VPN Discovery Survey, and are expecting a similar level of engagement for any future surveys advertised on Tor Browser. However, it would be great to supplement this quantitative research with qualitative interviews to help us reach underrepresented demographics from the global south.
In addition to asking select questions from the VPN Discover Survey, we should also seek to understand their use-cases for using VPN-style products and what features they would consider essential for the MVP.
To achieve this, we'll need to:
Recruiting
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Create a screening survey (en/pt/es) -
Analyze survey -
Recruit willing participants
Interview
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Draft an interview script -
Gather feedback and review interview script -
Schedule and confirm interviews in english, portuguese and spanish -
Conduct the interviews within Q2
Report
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Transcribe and translate (when needed) the interviews -
Analyze interviews & Write a public report -
Incorporate our findings into the user stories/product requirements where applicable
This ticket relates to the following objectives:
- O1.1: Conduct interviews and surveys with target users to create user stories representing the needs of various types of users with respect to VPN usage, browser safety, and censorship. Collaborate with Guardian Project to utilize and integrate their existing and ongoing user research on Orbot.