... | ... | @@ -29,11 +29,57 @@ The coordinator for this Outreachy period is Gaba (gaba AT torproject DOT org, g |
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**Mentor:** gus at torproject.org / IRC: ggus
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The Community Team at Tor Project is looking for an intern to help us support our users receive and find the most up to date information on using our products. As part of this internship we’re looking for someone to:
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Help us to answer support queries that come in through our frontdesk@ email address, #tor irc channel and other informal support channels such as:
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- Reddit,
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- Stackoverflow,
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- blog comments
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- Google Play Store for Tor Browser for Android reviews and feedback
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Keep our documentation updated: When new versions of Tor Browser are released, we need to update the [Tor Browser User Manual](https://tb-manual.torproject.org/) with any usage details and explanations of new features as well as with updated screenshots.
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Fix small layout issues with our [Tor Browser Manual](https://tb-manual.torproject.org) and [Support websites](https://support.torproject.org).
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Compile a list of common user issues: Write a monthly report collating any common user issues found throughout all of our support channels.
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**During March 5 - April 7, you must:**
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1. Read our documentation:
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- Tor Browser Manual - https://tb-manual.torproject.org
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- Support Portal - https://support.torproject.org
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- Tor Project history: https://torproject.org/about/history
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- Community Portal - https://community.torproject.org
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- Blog: https://blog.torproject.org
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2. Check and answer common questions from our users (probably some of them you will need to do some research) - we will email this to applicants, get in touch with us.
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3. Read our open issues and submit a pull request to tickets open in [our repositories](https://dip.torproject.org/torproject/web/); you will need a Gitlab account, get in touch with us.
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4. Install an IRC client and [learn how to use IRC](https://support.torproject.org/get-in-touch/#irc-help); join our channels: #tor, #tor-project, #tor-south, #tor-project, #tor-www. Some IRC client suggestions: Hexchat, irssi, weechat...
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5. Subscribe to [Tor mailing lists](https://lists.torproject.org): tor-community-team, global-south and tor-project
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6. Join us on the Community Team meeting - every Monday, 1600 UTC, #tor-meeting channel on IRC
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##### Project 2: Anonymous Ticket Handling
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**Mentor:** ahf at torproject.org / IRC: ahf
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Tor Project is looking for an intern to help us implement a way to post anonymous issues into gitlab.
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Project's website: https://gitlab.torproject.org/tpo/tpa/gitlab-lobby
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Issues: https://gitlab.torproject.org/tpo/tpa/gitlab-lobby/-/issues?label_name%5B%5D=Outreachy
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-------------------------------------------------------------------------------------------------------------------------------------------------------------------------
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... | ... | |