Stripe webhook delivery issues for https://backend-services.donate-review.torproject.net
I (as a Stripe user) received a notification from Stripe that it's having trouble with one of the web hook endpoints:
We've had some trouble sending requests in test mode to a webhook endpoint associated with your Tor Project Donations account. Stripe sends webhook events (https://stripe.com/docs/webhooks) to your server to notify you of activity in your Stripe account, such as a completed payout or a newly-created invoice.
The URL of the failing webhook endpoint is: https://backend-services.donate-review.torproject.net/stripe/webhook/
You (or someone on your team) configured your Stripe account to send events to that URL. You can change your account's webhook endpoints from the Dashboard (https://dashboard.stripe.com/b/REDACTED?destination=%2Fwebhooks).
In most cases, a failing webhook does not affect your payments or payouts. However:
If you use subscriptions we rely on your webhook endpoint (https://stripe.com/docs/billing/subscriptions/webhooks#understand) to notify you of new invoices. These invoices may be delayed for up to three days if your endpoint is unable to successfully receive them.
If you use Checkout and rely on the checkout.session.completed event as part of your purchase fulfilment process (https://stripe.com/docs/payments/checkout/fulfillment#webhooks), you should review your completed payments to ensure you have fulfilled all recent purchases.
We've attempted to send event notifications to this endpoint 336 times since the first failure on February 22, 2024 at 6:46:03 PM UTC. If this endpoint is important to your application, please try and fix the issue. If you do not need this webhook endpoint, you can remove it from your Stripe webhook settings (https://dashboard.stripe.com/b/REDACTED?destination=%2Fwebhooks). We will stop sending event notifications to this webhook endpoint by March 2, 2024 at 6:46:03 PM UTC.
Here is the summary of errors we received while attempting to send webhook events:
- 336 requests had a TLS error, indicating that Stripe was unable to establish a secure connection with your server. You can generate a detailed analysis about your host's TLS configuration (https://ssllabs.com/ssltest/analyze.html?d=backend-services.donate-review.torproject.net:443&hideResults=on) to identify common errors.
You need to return any status code between HTTP 200 to 299 for Stripe to consider the webhook event successfully delivered.
For more details on these errors and to review your account's recent activity, you can find the full set of events (https://dashboard.stripe.com/b/REDACTED?destination=%2Ftest%2Fevents) and request logs (https://dashboard.stripe.com/b/REDACTED?destination=%2Ftest%2Flogs) on the Dashboard.
For more in-depth information on how to use webhooks, we recommend reviewing our documentation (https://stripe.com/docs/webhooks).
Yours,
The Stripe team
@lavamind @stephen any idea what this is about?
I wonder if this is something that has been happening all along and I'm just noticing now that I have a dev account, or if it's a regression related to our token rotation (tpo/tpa/team#41530)?