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# [Community Team - the past and the future](202209MeetingCommunityRetrospective)
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# [Community Team * the past and the future](202209MeetingCommunityRetrospective) - 2022 Tor Meeting
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* Title: Community Team - the past and the future
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* Facilitator: gus
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## About
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* Facilitator: @gus
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* Who: Community Team + everybody
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* Note taker:
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* Duration: 1 hour
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* Description: In this session, we will talk about the work we've been doing on the global south initiative (trainings, meetups, outreach, user support, localization) and in the relay operator community. We will take a look on the team priorities, capacity and review the strategy for the next year(s).
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* Priority: medium. |
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\ No newline at end of file |
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* Description: In this session, we will talk about the work we've been doing on
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the global south initiative (trainings, meetups, outreach, user support,
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localization) and in the relay operator community. We will take a look on the
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team priorities, capacity and review the strategy for the next year(s).
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* Priority: medium.
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## From the slides
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### Goals
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* Review community team activities.
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* Team goals and projects.
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* Campaigns.
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* What's next.
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### Recap
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* User feedback cycle.
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* Main sponsor is S9 since 2018: Sida.
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* Other sponsors: Outreachy for internships, DRL for bridges and anti-censorship.
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### Questions
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* New countries and regions to target?
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* New activities to add to Sida, DRL?
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* Sida's coverage: https://www.sida.se/en/sidas-international-work/countries-and-regions
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* Migrate from email support?
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* Promote Signal and WhatsApp support channels?
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* Self-host the forum?
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* Integrate forum on support portal?
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* Tor dev meeting: user support and feedback?
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* We don't have funding for localized user support starting from Jan 23.
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## Discussion / brainstorming
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### Material
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* Building more educational materials based on use cases.
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* Existing outreach material in paper form.
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* But is important to do more things/means, like infographics, videos and
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screencasts telling why Tor Browser is important.
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* Challenge: the UX keeps changing therefore material needs to be updated
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* Challenge: material can be updated but must be localized after
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* Keeping a balance, a fine line between generic material and those tuned to
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the current specific UX in use.
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* Tor Browser must be the important part with the user education material.
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### Successful cases
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* Mexico:
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* We did a Tor Dev Meeting with two moments: one for Tor core contributors
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and another open to the community; they were not just hosting the meeting
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but also building it and made a lot of material
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* Open days in Mexico were succesful, attendees were able to propose
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activities and present their stuff
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* Now Mexico is the Latam country with more Tor relays.
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* East Africa:
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* Experiment on microgrants for local groups hosting training. Funding their
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trainings. It was especially men. But in East Africa we need also to give
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money support, for the Internet or transport, whereas in Mexico is easier
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to ask for activities for free.
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### What and how to improve
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* How to bootstrap such a thing in places where we don't have any contacts?
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* Create a formula/template.
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* We could rely on the existing groups.
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* Tell people that they don't need to run a relay to be a tor contributor, you
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can help by being a user advocate or other ways. We need to spread this
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idea more.
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* Focus:
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* Encouraging people who've tried Tor a long time ago to try it again.
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* Focus not only in "regular" Tor users but also in people that can turn into
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Tor people.
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* Get more people from the Global South on our teams; local Tor meetups can
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help with that, with local people organizing; right now happening in Mexico
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* We can also go to the people that most needs tor (land defenders, other activists)
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* Community teams also have a role of handling user feedback.
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* Improve relation with digital security trainers:
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* To include Tor in their training plans (training the trainers). Passing to
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them our perspective about safety.
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* In some places they care more about censorship, on other places more about
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surveillance.
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* The organizations obtain the skill set.
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* Help local groups build skills, and share. Then we can ask for feedback.
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* Include onionsites into this skill sets.
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* Proposal: update people doing user support in other organizations.
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* User feedback:
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* Collection during these trainings: challenging for the local organizations.
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It is hard to give the training and gather the feedback when you are only
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one person, but we received good materials from at least 3 people.
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* Try to get user feedback also time time after the trainings to see the
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mid-to-long term results. |