S9

Coordinating work on training and user testing

Facilitator(s): pili?

Audience: Community Team + UX Team + Browser team representative + interested volunteers

Duration: 1 hour

Prep

Topics for discussion:

• Timeline
• Localization
  • Which languages do we want to prioritize for localization of training materials?
  • What's the best way to get these materials localized? file format, etc...
• Potential/Additional training Partners (notes on these should potentially remain confidential)
  • Which ones would be good for the soft launch?
• User research
  • What features do we want partners to test?
  • Brainstorm mechanisms for feedback collection
    • How can partners collect feedback safely?
    • How can partners share feedback with us safely?
  • Developing a standard reporting format
    • user problems identified
  • Acting on outcomes of user research
    • How/when do we iterate and re-test?

Desired outcomes:

Notes

S9 Session Notes

Agenda:

• Additional item added to the agenda to writeup some kind of blog or story about research trips & community involvement
• Short version for the blog, but it's also a story worth sharing in person e.g. a talk at a conference
• Include how many people we have reached, how many kilometres we have travelled etc.

Timeline

July

• Discuss the countries we plan on visiting with S9
• Start to deliver content for them, e.g. methodology, instructions and FAQs
• How they're going to collect/format feedback for the training

August:

• Localise training resources
• Suggestion to create a training/partner kit they can download and print
• Figure out how facilitators are going to feed back their research findings
• Conduct risk assessment and provide security advice to partners

• Consider threat model for the physical space sessions will be conducted (or can we travel to them directly?)
• Also consider cost and compensation for participants too
• Also also consider terminology for the session, e.g. we may want to avoid the word "training"

• Soft launch for training partners

September:

• First training – suggestion to test iterations of the Onion icon in the address bar
• Suggestion to continue testing and collecting feedback for TBA

December:

• Public launch

Other

• Guardian Project to share materials & support (including lots of creative assets the design team have made to make it fun)
• Look at the training page on the Community portal and consider improving the layout to host the relevant materials and their localisations
• Desktop navigation and Mobile version of community portal needs review too