Decide on an activity and format for the upcoming usability research in Ecuador

The Community team will run some trainings in Ecuador and the UX team will join to run usability research and to collect feedback from users. Let's use this ticket to decide how we'd like to structure our user research (e.g. as one-to-one sessions with participants following the training workshop), pick the activity we want to run and discuss any amends to that activity (if required).

changed milestone to %Sponsor 30 - Objective 3.5

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assigned to @nah

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We've been discussing what activity we want to do during/after online trainings in Ecuador. As we've done Connect Assist research using a prototype in Brazil and Mexico, and we're already planning doing the same activity with users in China, HK and Tibet (this time, using Tor Browser Alpha), we can discuss during a different study for Ecuador. Some possibilities:

1. Implementation of HTTPS only mode;
2. Download page;
3. Snowflake webpage.

What do you think @duncan?

1. Implementation of HTTPS only mode;

I'm more than happy to do some usability testing here, but depending on the recommendations I think the fixes would probably be best-placed upstream in Firefox (so we don't end up patching and maintaining a separate suite of http errors that will no longer receive updates to Firefox's latest implementations).

Mozilla are also likely running their own studies here too. Perhaps is would be good to reach out first?

2. Download page;
3. Snowflake webpage.

These are great suggestions, I'd like to include both please!

marked this issue as related to tpo/web/tpo#248

marked this issue as related to tpo/anti-censorship/pluggable-transports/snowflake#40125 (closed)

Last week we discussed about possible studies, and came with the following possibility.

1. Download, installation and use of Tor Browser for Desktop, where we can focus on analyzing:

• how people perceive and circumvent censorship using Tor (feature: connection preferences);
• users' perception of Tor network speed;
• users' perception of websites blocking Tor (potential feature for the future).

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marked this issue as related to tpo/community/training#45 (closed)

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marked this issue as related to #88 (closed)

changed milestone to %Sponsor 30 - Objective 3.4

marked this issue as related to #89 (closed)

For this study, we will be running a Usability Testing combined with follow-up question about Tor Browser Desktop. We want to test the configuration of bridges, users' perception of bridge-moji, users ease to configure, save and browse using Tor Browser with bridges. I'll create a new ticket to list the User Research Plan and its results.

closed

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